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joelko

updated

16 years ago

J

joelko

34 Posts

0

1552

October 28th, 2010 17:00

Studio 1537 DVD/CDRW Problem

It seems the laptop will not let me insert a cd/dvd in the drive.  So I cannot load any new software.  There is not a disk in the drive.   Any suggestions or recommendations?  

thanks

Joel

  • osprey4

    6 Operator

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    34230 Posts

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    0

    Posted October 29th, 2010 06:00

    Hi Joelko,

    First, you need to check the FAQ for basic troubleshooting steps (link below). After you do that, it would be helpful if you explain what happens when you try to insert a disc. Is this a slot-loading or tray-loading drive?