I have a new XPS 400 (same as Dimension 9150) running Win XP Prox SP2.  CD drive appeared to be working when system was delivered (I installed new software using the CD drive).  But after 2-3 days I tried to burn a CD using Roxio Easy CD and DV Creator 6.0.  CD drive would not burn a CD (CD light kept blinking and head made noise every 2-3 seconds); nor would it now play a music CD.  Called Dell tech.  After trying a few things, tech told me delete Upper and LowerFilter registry keys.  No help.  After 30 minutes, tech concluded that drive was bad.  It was a TSSTcorp CD-RW TS-H292C.  I received and installed a new drive (a sony CD-RW CRX217E). 

 

At first, all seemed to be well with the new Sony CD drive.  Will play music CDs and Roxio Creator 6 has no problem burning a CD in new CD drive.  However, when I tried to use Roxio Creator LE - Dell Edition (that came installed with the system), I have a problem.  I see "no drive detected" in the "Destination Selection" at the bottom of the Roxio Creator LE window.  Whether Roxio Creator LE worked with the original CD drive, I don't know since I did not try it. 

 

Roxio Creator 6 has no problem seeing both the new CD drive as well as my DVD drive. 

 

So the question is, why doesn't Roxio LE see either one of the optical drives?  I checked the registry and the UpperFilter and LowerFilter registry keys have reappeared. 

 

Any ideas on what I can do to get Dell Roxio Creator LE working so that it detects both optical drives (and at the same time not mess up Roxio Creator 6)?

 

Walt