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- u might wanna try downloading the firmware update... u may post what cd drive u do have on this system so that we can help u look for the right firmware...or u may as well try this for any "reading" issue with a cd drive...removing upper and lower filters:Click the Start button, click Run.
In the Open box, type Regedit, and then click OK.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right hand side of the window, click UpperFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
On the right-hand side of the window, click LowerFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
Click File, and then click Exit.
Restart the computer normally.
try doing the REGEDIT in safe mode...
shut system down
turn it back on... upon seeing the dell logo keep pressing F8
select SAFE MODE
press enter twice...
log on to ur user account...
once ur in safe mode, click on yes... and do the steps that i mentioned above...
- try downloading this firmware update...save it in ur desktop firstthen after the download has completed. close all windows and just double click on the icon right on ur desktop to run and install the file... just follow on screen instructions. if it's aslking u to open or save, choose open...
Skybird
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Posted January 7th, 2006 22:00
and post the Brand and Model of the drive.