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how do I diagnose a problem with my CD burner?
I have no idea where to begin. I have a SONY CD RW CRX216E that is a few years old and has worked find until recently. About 10-20% of the time when I try to burn audio disks, the software finishes the job without any error message, but then a few tracks, always toward the end of the disk are unreadable. These tracks are unreadable in any CD player. Since I am not getting an error from the software I am not sure how to go about diagnosing the problem (if its software related or hardware). TY for any help on this.
769
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Posted March 5th, 2007 20:00
Thanks for the reply. There are no diagnostics on my Resource CD for the CRX216E. Also, I cannot find anything about it on Dell's support website, and it isnt even listed in the different models on Sony's website either. (looking here: http://sony.storagesupport.com/cdrw/index.htm )769
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Posted March 5th, 2007 23:00
Edit: Sorry for the cut/step on guys, I am a little slow tonight, your posts were not there when I first click on her....I will slide out of the way and leave it to you...
Hi Pheldd,
The drive is an OEM so I doubt you will find any information on this at Sony`s site.
Here is the Dell User Manual:
Sony CRX 216E
Also Dell does not have a firmware update, only a test utilty.
I believe the drive may have failed on you but lets run a couple of the standard steps. Click on the CD/RW link in my post and scroll to Section 15, article 1; section 20, article 3.
Have you tried reinstalling your burning software?
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Message Edited by Predator on 03-05-2007 08:26 PM769
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Posted March 5th, 2007 23:00
Hi phelddIt sounds like you might be trying to put to many songs on the cd, if your using 650 mb cd's put 600mb's on it that way your not burning all the way to the outer edge, same with 700 mb cd's burn 650 mb's. It's always worked for me, you might want to give it a try.:smileyhappy:769
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Posted March 5th, 2007 23:00
Have you tried different software for burning a disc? You might want to try Nero, download it here. http://www.nero.com/enu/Downloads.html It has a free 30 day trail plus there is a feature for diagnosing of your drive. This might help you find out if it is a software or hardware problem.
Predator
2 Intern
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15286 Posts
769
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Posted March 5th, 2007 19:00
Hi Pheldd,
I have a Dell article that is suppose to test the write function of the drive. Please click on the CD/RW link in my post and scroll to Section 11, article 9.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link