I have had two GX520's with hard drive failure in the last two weeks. Both we built with Maxtor 80 gig drives. I was wondering if anyone else has had this issue. I am concerned since we ordered 15 machines with the same configuration. Thanks for any replies.
We had just ordered a couple dozen with only about five being deployed so far. One of them had a nasty scratching sound from the HD (Maxtor 80GB SATA) on arrival. With Gold Service we got it replaced on a 'customer satisfaction' somethingorother, because it could still boot the OS so wasn't deemed to be defective. The tech on the phone said that it would probably sieze up eventually because it sounded like a bearing was what was causing the noise.
Interestingly enough, when I tried to wipe the drive just before removing it but after the replacement arrived, it had already died and become unreadable.
Here's to hoping we don't have too many more problems, although with our setup a HD crash is only an afternoon's worth of downtime.
I've had two Maxtor 80gb drives fail in the first two weeks of use. Ours are in an order of 24 GX620s. Dell (this morning, in fact) assured me that "It is very unusual and I shouldn't worry." I've got to tell you, I'm a little worried. The first failure I just assumed was random. The second a week laster has me a little concerned.
I have several of these PCs and can not restore them from the restore CD. It goes to the press enter to install windows but at that point he keyboard quits working? I had a similar problem some time ago I gave up on when I tried to Ghost these GX520s and could not becaus ethe usb keyboard quits working after boot from CD? Do you have this issue?
I have several of these PCs and can not restore fromt eh restore CD. It goes to the press enter to install windows but at that point he keyboard quits working? I had a similar problem some time ago I gave up on when I tried to Ghost these GX520s and could not becaus ethe usb keyboard quits working after boot from CD? Do you have this issue?
Nathan in IT
5 Posts
259
0
Posted March 15th, 2006 20:00
Interestingly enough, when I tried to wipe the drive just before removing it but after the replacement arrived, it had already died and become unreadable.
Here's to hoping we don't have too many more problems, although with our setup a HD crash is only an afternoon's worth of downtime.