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Dell M60 doesnt recognise DVD R/RW
Can anyone help please... My Dell M60 does NOT recognise my DVD R/RW Player. 1. Nor does it appear at all when I look under MY COMPUTER 2. ... and when I look in Device Manager I see 2 errors: Secondary IDE Channel This device cannot find enough free resources that it can use. (Code 12) Communications Port (COM4) This device cannot start. (Code 10) Help! steve
DELL-Chris B
2 Intern
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1109 Posts
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Posted November 8th, 2007 18:00
steve257:
Unfortunately it sounds as it the drive needs to be replaced.
Contact Technical Support if you are still under warranty. If you are not, you can contact Dell Spare Parts. Dell Spare Parts Sales are available from 7:00 a.m. to 7:00 p.m. CST Monday through Friday at 1-800-357-3355 option 4.
Regards,
DELL-Chris B
2 Intern
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1109 Posts
165
0
Posted November 6th, 2007 14:00
Thank you for posting your message at the Dell Community Forums.
Reseat the drive and then uninstall it completely from device manager. Reboot your system and let Windows detect the hardware.
Do you have the same error?
Regards,