Thank you very much.

Dear Shine K,

Just saw your answer to this article

I currently have a situation where I bought a brand new m48yr and installed it in the R630 and directly jumped tpm cannot be used on this platform. tpm is turned off. system will reset...
But your response is that the R630 should be installed with K98XH
See Dell forum other articles such as R730XD also discussed the TPM problem
My personal question is whether the 13G model machine should be installed m48yr or K98XH?

PS: Some people say m48yr boot can PASS and some say not
PS2: I have the parts directly through the original Dell purchase non-ebay items

Thanks for your help again!

Hi,

you could use both TPM 2.0 modules.

Please check if your BIOS is up-to-date and if the module is not defective.

Do you have any further questions?

Dear Martin,

Thank you for your reply

BIOS fireware Already last year version 2.13.0

The TPM part I confirm is new

In addition, I was referring to this article.

https://www.dell.com/support/kbdoc/en-ai/000195562/trusted-platform-module-support-for-windows-server-2022-operating-system?lwp=rt

Please let me know if you need any additional information

Thank you again for your help!

Hi,

if you validated that your module is not defective you have to replace the motherboard.

Regards Martin