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NemesisDB

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NemesisDB

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May 4th, 2006 14:00

Ignore Toner Setting Not Persistent

I posted a bit below about how to get your 1600N to work even when the toner was showing 0%.  My toner is currently showing empty but the pages still look great.
 
One of my suggetions was to turn the 'Ignore Toner' setting to on.  Unfortunately, it seems that this setting resets itself after every fax.
 
Dell Tech support indicated that this was by design, but he didn't sound overly sure about the whole thing.
 
Would love a way to make it permanent.
  • S

    shadowlynx

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    Posted May 6th, 2006 00:00

    any changes made to the panel should stay that way.  if it resets after every fax, try updating the firmware.
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    shadowlynx

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    Posted May 6th, 2006 01:00

    i don't know who you were talking to at dell,  but we have several of them here, and none of ours do it.
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    NemesisDB

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    Posted May 6th, 2006 01:00

    latest firmware ... and according to dell this is by design.  if the toner is showing empty and you click 'ignore toner' it only ignores it for one printing session.
     
    highly annoying if you ask me ...  or more likely they just want you to buy more of their toner
  • N

    NemesisDB

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    Posted May 6th, 2006 15:00

    what firmware are you running?  again, the setting only flips if the toner level is reading 0%/empty.  at that point it flips from on to off after a fax comes in.
     
     
    Printer Revision Levels: 
    Printer Firmware Version3.10
    Engine Firmware Version6.1.04
    Network Firmware VersionV.3.1.06(1600n) 06-10-2005
  • N

    NemesisDB

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    Posted May 8th, 2006 19:00

    the setting does just apply to incoming faxes -- if that's what you use it for.  it has no effect on normal print jobs
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    shadowlynx

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    Posted May 8th, 2006 19:00

    well, thats really odd. cause we run 3.10 here too, and it's been sittin at zero for about a week now
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    shadowlynx

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    Posted May 8th, 2006 20:00

    i'll check into that,  we just use it for copies
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    NemesisDB

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    Posted May 8th, 2006 23:00

    that's probably it then, cause it only reset for faxes ...   only other setting of note is that I had alarm sounds turned off
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    SkariMari

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    Posted May 9th, 2006 10:00

    That is odd. Are you turning the printer off? Or is it plugged into a UPS? Does your power fluctuate? It's possible that settings may not persist if it loses power periodically.
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    NemesisDB

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    Posted May 9th, 2006 13:00

    this is not a power issue.  all other settings are persistant.  it's a fax setting that is called 'ignore toner.'  it resets itself to 'no' after an incoming fax if the toner status is empty.  can someone please try to replicate?

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