UNSOLVED

printer doctor

updated

19 years ago

PD

printer doctor

1 Rookie

•

5 Posts

0

3915

October 19th, 2007 18:00

Dell 3100cn

We replaced the black toner and the menu still reads "Black toner low". The black prints fine but it would be nice to clear the message.?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

Also, there are four tiny dots that are cyan, magenta, yellow and black (same as cartridges). The dots are very close to one another and are the same size as each other. The repeat every 7 inches too. It appears that it may be a defective image drum. Just wondering if anyone has seen this in the past.

 

Thanks

  • m_a_rem

    341 Posts

    94

    0

    Posted October 21st, 2007 16:00

    u know what doc.. u might be right.. thse spots must be on the drum .. try removing and cleaning it if that helps.. u were very clear on that dots thing and i think u will also find solution to this problem

    toner low... eh...
    try resetting the printer to defaults to see if that works.
    do reply here what happened..thanks!