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hfish_94

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19 years ago

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hfish_94

7 Posts

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3392

August 4th, 2007 14:00

AIO PHOTO 966, won't print.

I have a Dell AIO Photo 966 Printer. I've been trying to print stuff off of my HP pavilion Notebook PC and it's not working.

+ Installed and uninstalled many times using the Driver CD.
+ Printer is in Printer/fax folder with a CHECK and READY sign.
+ Connected through USB cord
(It says everything is connected and ready)

I don't think it has anything to do with the USB cord. When I try to print, it's like the printer is about to print, you hear the sounds of the paper going through the printer but then it just stops. Never starts printing, you just hear the starting sound when its about to print.

The dell printer info box stays up in the corner displaying 10% printing and it says something like "347 pages" left to print... which I don't know how that got like that. I've only been trying to print as least 10-20 times. After I click CANCEL print job, the paper runs through the printer and is blank.

This happens every time I try to print. The printer prints fine when it's connected to my Desktop and my sister's laptop, all using the same usb cord. Don't know why it's not printing from my laptop.

Message Edited by hfish_94 on 08-04-2007 10:06 AM
  • MRF4700

    2 Intern

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    1827 Posts

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    Posted August 4th, 2007 23:00

    What computer models are your desktop and sister's laptop? What operating systems do they all have?
    Are you trying to print wirelessly, or hardwired to the printer on your HP?


    Message Edited by MRF4700 on 08-04-2007 06:00 PM
  • 183

    0

    Posted August 6th, 2007 17:00

    Hi i am having exactly the same problem with my AIO 946.
     
    It gets to 10% printing then stops and nothing happens.  I am in the midst of having updated drivers and software again - i have reinstalled my ISP too and nothing seems to be working.
     
    If you do get any responses please do let me know, I will let you know if i resolve the problem.
     
    Many thanks
     
    K
  • hfish_94

    7 Posts

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    0

    Posted August 10th, 2007 00:00

    my laptop is hp pavillian notebook pc, her's is an hp something. . its not old. we both have windows xp homeedition. hardwired.