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bfbegy

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bfbegy

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February 21st, 2008 16:00

3115 configuration

All we want to do is send our scans over email to our users.

Our local smtp box is an open relay for all traffic coming from our lan so we shouldn't need to configure authentication.

The "email alerts" tab might be the right place to configure smtp, but really the whole UI is so awful it is hard to be sure.

Under E-Mail Send Authentication we have the following choices, none of which are what we want :

Invalid

POP before SMTP (Plain)

POP before SMTP (APOP)

SMTP AUTH (Plain)

SMTP AUTH (Login)

SMTP AUTH (CRAM-MD5)

SMTP AUTH (AUTO)


There doesn't seem to be an option for "NONE"

Also, is there some way to test these settings and get, you know, feedback? It doesn't appear that the printer is even attempting to contact the SMTP server, but with the amazingly bad Bangalore coded UI, we can't be sure.
  • 591

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    Posted February 22nd, 2008 19:00

    bfbegy

     

    From what I can gather - the Invalid option is actually the none option - but I also read that you couldn't send without authentication of some kind - whichmakesano_sense.

     

    And the only way I can gather to test these settings is by trial and error sending test scans. If you've figured out anything else I would love to know about it - working on configuring this now.

     

    The problem I have is both of the mail servers I am using require ports that are not in the range allowed. And I would use a Gmail account but it requires SSL, also not supported by the 3115.  GRRRR

  • 591

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    Posted February 22nd, 2008 21:00

    Update to my previous.

     

    I have a Bellsouth account which does not require SMTP authentication.

     

    I have tested in a couple different mail clients using the IP address (instead of mail.bellsouth.net) and no authentication/username/passwords and it work perfectly for sending mail.

     

    I input the same settings in the 3115 and keep getting the same error message 016-764 (ensure SMTP server address is correct).

     

    I've tried many combinations but nothing seems to be happeneing. Again - open to suggestions here.

     

     

  • PudgyOne

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    Posted February 23rd, 2008 08:00

    I don't know if this will work for you or not.

     

    I use a 964 with a 3300 Wireless printer adapter. I use Mozilla Thunderbird with my gmail account. If I choose scan to email, it will send the scanned image(as a jpeg) to a new email opening Mozilla Thunderbird. I then have to add the email address(es) and then hit the send button. I really don't use this feature a lot, but tried it when someone was having trouble. I mostly use the scanner to scan jpeg to my hard drive, then I resize them to email them or save them to a pcture file.

  • 594

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    Posted February 23rd, 2008 19:00

    Unfortuantely that really won't work for my situation. I use this MFP in a small office and would need this to function as a free standing service. I have multiple users and often just need to scan in a contract and email it (a digital sender).

     

    Also, I cannot scan to an application over ethernet, only by USB.

  • PudgyOne

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    Posted February 23rd, 2008 20:00

    Maybe I'm wrong, but this looks like it might work.

     

    Reading the manual that was downloaded from here.

     

    So if you enable SSL encryption, then when you setup the printer for emailing, using the port numbers for gmail,

    pop.gmail.com port 995 SSL

    smtp.gmail.com port 587 TLS(if available)

     

    I would think it would already know what to do.

     

     

    It says,

    To specify the settings for the SSL encryption communication to the multifunction printer.

    Values:

    HTTPS
    Display the port status.
    Port Number
    Specifies the port number, which is not identical with that of HTTP for TCP/IP. This must be 443 or between 8000 and 9999.
    Time Zone
    Set the correct Time Zone to generate SSL authorization. The initial value, 0 or -5 (hours)*1, is set.
    Generate Self-Signed Certificate
    Click to display Generate Self-Signed Certificate page and to create a security certification from the page.

    *1 Initial values may vary for different countries.

     

    Scan to Email

    Purpose:

    To attach the scanned image to an e-mail.

    Values:

     

    Enter E-Mail
    Sends an e-mail by entering an e-mail address.
    Address Book
    Selects an e-mail to send from the Address Book.
    Group E-Mail
    Selects an e-mail to send from the group mail.
    From
    Enters the sender from either of the following:
    · Enter E-mail
    · Address Book
  • 594

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    Posted February 23rd, 2008 21:00

    Pudgy - this is very interesting. You were clear where you got this info out of the help file - though I think I found it.

     

    But minor detail - I do NOT have these options in the WebUI for the printer. under the other features tab, All I've got is set password.

     

    i have the latest firmware - but this seems really bizarre.

  • PudgyOne

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    Posted February 24th, 2008 01:00

    Download the manual from the above post. Open the help file. Click on search, then type ssl. Read the related information.

     

    I also did a search for scan to email and got more information from there. Maybe you'll get some updated information from the new disk, when you get it.

     

    Sorry the top words are light. They were highlighted from the search and that's why they're light.

     

    Online manual might help.

  • 594

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    Posted February 25th, 2008 00:00

    I found the section fine in the manual. After reading and rereading, I found the note that meant something.

     

    "NOTE: An optional multi-protocol card is required to display the Security page."

     

    I really thought this card - during the purchase process - was strictly related to wireless networking. No idea it affected wired ethernet settings as well.

     

    Anyway, this explains why my WebUI config tool is missing many of these options that I was reading about.

     

    Still doesn't explain why I can't get the SMTP to send email (via my Bellosuth account)

  • 594

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    Posted February 29th, 2008 02:00

    Still trying to get the email function to work. I've tried various settings with multiple email accounts. I can get the same settings to work in a regular email client - but not in printer itself.

     

    Anyone been successful setting up SMTP on the printer?

  • CptCrackers

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    Posted March 21st, 2008 22:00

    I've been screwing around with the scan to email settings for 2 days now and near as I can tell this is a feature that simply doesn't work.