UNSOLVED

dr.x

updated

12 years ago

DX

dr.x

12 Posts

0

52268

April 8th, 2015 04:00

del780 raid 1 problem when i unplug one of the hardisks

Hi 

i have delr780 server with   2 hardsisks each one "1 tera" as raid 1

i have configured form bios to use "raid only " on sata devices

i could do the raid 1 and install the os above the raid 1

but i have 2 problems :

1- sometimes i feel slow  with the system and im sure its not software issue

2- now  assume i have drives A & B as  1st hardisk and 2nd hardisk

now if A & B plugged ==>system works and sometimes i have slow

if i unplug hardisk A , the system works okay

if i unplug hardisk B , the system dont work and i see "fail" on the raid status

if i recover disk A & B , it works

the question is being asked here .

why if i remove one hardisk   B of the raid devices the system get down ??

shoudnt it be as raid 1 and if i remove one of the hardisks , the other should be redy and up the system ???

any help ?

cheers

  • DELL-Chris H

    7 Practitioner

    •

    9682 Posts

    •

    48046 Points

    1096

    0

    Posted April 8th, 2015 07:00

    Dr X.,

    I am not sure of the system you are referencing, could you clarify the model you are working with?

    It sounds like drive A is failed, or failing. Do you happen to have OpenManage installed on the server, if so what does the status show for that drive? You can also see the status via the raid controller, and then changing to the Physical Disks page. Also, is that drive flashing amber and green on the lights? 

    Let me know.

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

  • dr.x

    12 Posts

    1096

    0

    Posted April 12th, 2015 00:00

    Hi thank you , 

    i have server 2012 r2 64 bits

    yes i have opened del website and installed manintenence check software and run on my PC

    it says that all devices  including Raid & hardisks are fine  without any  error.

    now agian here is images with what i mean .

    when i remove disk B and keep disk A

    http://www13.0zz0.com/2015/04/12/09/648105938.jpg

    now  when i plug disk B only

    http://www13.0zz0.com/2015/04/12/09/803742397.jpg

    here when i plug both hardisks

    http://www13.0zz0.com/2015/04/12/09/395713948.jpg

    have a look and tell me

    cheers

  • theflash1932

    11 Legend

    •

    16255 Posts

    1096

    0

    Posted April 12th, 2015 08:00

    Disk A had failed. Disk B is your good disk. Allow the rebuild to finish so that they both contain valid data. Swapping disks willy nilly is just asking for trouble.

  • dr.x

    12 Posts

    1096

    0

    Posted May 21st, 2015 00:00

    thank you , 

    i have another question

    why after each restart the 2 hardisk take long time in rebuild ??

    is that natural ?

  • 1096

    0

    Posted May 21st, 2015 03:00

    Dear Sir,

    I was wondering how did you figured/decided that disk A is failing!

    Is there a way or a tool to test individual Disks in a certain RAID?

    Thanks for your time...

  • theflash1932

    11 Legend

    •

    16255 Posts

    1096

    0

    Posted May 21st, 2015 07:00

    Your disks are SATA, and they are 1TB ... it will take a while.

    You can test disks using Dell's Online (from Windows) or 32-bit Diagnostics (bootable).

  • 1096

    0

    Posted May 21st, 2015 11:00

    Dear THEFLASH1932

    Thanks for all the efforts. Is there any 3rd party software I can use?

  • theflash1932

    11 Legend

    •

    16255 Posts

    1096

    1

    Posted May 21st, 2015 21:00

    There is no trustworthy third-party software for running diagnostics on drives. You need to use the manufacturers' utilities. If it is a Seagate drive, use Seagate testing tools; if it is a WD drive, use WD testing tools. IF the drive is Dell-cobranded (meaning it is a Dell-certified/validated enterprise-class drive), then you should use Dell's diagnostics. The drive firmware between all the above-mentioned scenarios may affect the reliability of the results, so use the appropriate utilities.

  • pcmeiners

    6 Operator

    •

    1771 Posts

    1096

    0

    Posted May 22nd, 2015 09:00

    DR.....

    If you can get into Windows, you can use the following for the raid management....

      Intel® Matrix Storage Manager

    new driver..

    downloadcenter.intel.com/.../Intel-Rapid-Storage-Technology-Intel-RST-

  • dr.x

    12 Posts

    705

    0

    Posted May 28th, 2015 04:00

    Hi thanks , 

    but agian ,

    can you tell me explanation , why sometimes the raid go into "Rebuidl" or "verify" when i do reboot ??

    could this be a raid contoroller issue ?

    could this be a hdd issue ?

    can u help ?

    so far i didn't find a solution to this problem 

    cheers