rcarsey

updated

12 years ago

R

rcarsey

10 Posts

0

19023

July 3rd, 2014 05:00

M520 slows down unexpectedly

Heres a great one for you guys..

I have TWO M520s configured identically that exhibit this problem.  Approximately every 1-2 weeks, they will slow down to about 5% of their normal speed -- as measured with some cpu benchmarking tools.

I've killed the network connection to them to limit any outside interference.. and rebooted (warm boot).  The problem still exists.  I've even tried to warm boot and boot using PXE (to eliminate the OS completely from the problem).  I run memtest86+ v5.0.1  and you can see the speed problem while doing a memory test..  horribly slow.

The only thing that will "fix" the issue is if I cold boot the server (power switch or via the drac works fine).  Then the servers are good to go for another 1-2 weeks before randomly slowing down again.

The hardware is a M520, single E5-2420, dimms in DIMMA_2 & 3 (16gb 1333mhz dual-rank), H710 raid, and no mezz cards.  BIOS is 2.1.4.

Things I've tried: switching from memory-mirroring to multi-bit ECC mode, upgrading RAID card (was H310) and fw,  upgrading NIC firmware, upgrading iDRAC fw (now on 1.57.57), upgrading LC fw.

I don't believe I had this issue when I was on v1 of the BIOS.  I believe it is a firmware bug involving CPU throttling.

  • rcarsey

    10 Posts

    490

    0

    Posted October 15th, 2014 22:00

    This was eventually solved by going into the BIOS and having it reset all the settings back to the Factory Defaults.   Not sure if there was an incorrect setting in one of the setup screens.. or if the factory reset cleared out some garbage that shouldn't have been in there to begin with.

  • rcarsey

    10 Posts

    490

    0

    Posted July 3rd, 2014 05:00

    memtest86+ that was PXE booted while the server was in "slow mode".  3 passes took 0:12:56

    Cold Boot via the idrac console menu.  PXE booted again, much better. 3 passes took 0:01:04