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AssyrianKing

updated

20 years ago

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14688

July 19th, 2006 04:00

2407WFP Replacement on it's way

I just called dell and they are gonna send me out a replacement LCD to replace my 2407WFP A02. I explained in detail the faults i was experiencing, i also asked if the replacement i am getting would be resolved of these issues and she said "yes i'd say it would be". I also asked wether the replacement i get will be refurbished or brand new and she replied "yes it will be a brand new one"
 
I am highly anticipating the same issues with this replacement.... the issues i explained to her are as follows;
 
1. Banding still noticeable on vertical
2. Composite + Component Inputs have extremely poor quality (heavy banding,contrast, saturation,blur,)
3. LCD not seating perfectly horizontal
4. Pixel Flickering
 
Will let you know how my replacement goes, knowing my luck i will probs get a bunch of dead/stuck pixels :(
 
  • Shocky

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    Posted July 19th, 2006 16:00

    I'm now waiting for my 2nd replacement 2407, according to the dell support the problems should be fixed with monitors shipped in july.  I've so far had both A01 and A02.
     
    I hope its fixed but much like you im very doubtful. .
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    Posted July 19th, 2006 21:00

    yeh my current one with issues is an A02 Made in China , Manufactur Date: June 06
     
    so maybe i need a July one? maybe this fixes most things, anyhow i am most interested in composite + component input fixes, 1080p support, pixel flicker fix, horizontal balance fix.
  • LordJMann

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    Posted July 19th, 2006 22:00

    Make sure there are no screws protruding from either of the LCD feet, mine had a balance issue i thought my desk wasn't level but I turned the monitor over to look at the feet and there was a tiny screw protruding, took the screw out and it sat perfectly level.
  • Kevlar21

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    Posted July 20th, 2006 22:00

    How would one test out the bit depth of this panel?

    I have a 2405 and I love it, and when I decided to go dual monitors I went with Dell due to their previous success with the 2405 panel and ordered a 2407. Nothing but problems since, but what would I see, what test would I run to show that the 2407 is only capable of displaying 6bit rather than 8bit. Remember I have both the 2405 and the 2407 so running such a test I should be able to see the difference, correct?
  • skibum5000

    2 Intern

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    Posted July 21st, 2006 00:00

    well it will look better than a pure 6bit only panel, the dither helps a lot.
     
  • Shocky

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    Posted July 21st, 2006 09:00

    I don't understand what the point would be in driving a 8bit panel 6bit+2bit dither over DVI, it would make sence and explain allot problems but why would they do this ?

     

    Wouldnt the samsung be the same ?

  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted July 21st, 2006 11:00

    My mistake...2407WFP is a true 8bit panel, not 6bit + 2bit dithering. It can display the full 16.7 million colors.


    DELL-Chris M (old account)

    #IWork4Dell

  • Shocky

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    Posted July 21st, 2006 11:00

    Just received another A02 and its got the same banding again, looking forward to telling dell support..
     
    So chris, this is my 3rd replacement, what do u recommend ? lol
  • 341

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    Posted July 27th, 2006 21:00

    Ok after it took them a week to get the "next business day replacement" LCD to me it still has all the identical faults as my original (not suprising i know).
     
    still exhibit this on the replacement;
     
    1. Banding still noticeable on vertical
    2. Composite + Component Inputs have extremely poor quality (heavy banding,contrast, saturation,blur,)
    3. LCD not seating perfectly horizontal
     
    Also i was specifically assured by dell my LCD would be a brand new one, and i got a refurbished one with marks and scratches all over the LCD and on the screen also....
     
    So now they wanna send me a 3rd! one as maybe the replacement had issues.... lol i think it clear now every 2407 is identical and has all the same faults! wake up and revise the thing permanently! or give everyones money back.