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sashodasho

updated

20 years ago

0

46319

June 20th, 2006 03:00

2007WFP in Australia

Can any Austarlians confirm whether they have received their replacement 2007WFP yet?

Chris M, if possible, please update us regarding their expected delivery dates here. It looks like alot of you have taken delivery already.
  • 811

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    Posted June 22nd, 2006 06:00

    No responses. I'll take that as a no.
  • edfoo

    22 Posts

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    Posted June 22nd, 2006 20:00

    I have been waiting for 3 weeks since PM ChrisM, sounds like the international dispatcher is stuffing around with Australian customers. I spoke to a technical support staff a few days ago, my replacement order wasn't even on Dell system. Makes me feel like we Australians are living in the arsse end of the world, we are the last to receive everything. Why does Dell bother doing business in Australia?
  • DELL-Chris M

    Community Manager

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    56891 Posts

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    232143 Points

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    Posted June 22nd, 2006 20:00

    sashodasho,

    I emailed the dispatchers in Australia asking for an update. No response yet.


    DELL-Chris M (old account)

    #IWork4Dell

  • edfoo

    22 Posts

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    Posted June 24th, 2006 22:00

    So what's the update? Has anyone in Australia received their replacement A02 monitor yet? Please let us know.
  • DELL-Chris M

    Community Manager

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    56891 Posts

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    232143 Points

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    Posted June 25th, 2006 01:00

    All,

    We are still chasing down dispatchers for our international customers. No eta. My apologies for the long wait.


    DELL-Chris M (old account)

    #IWork4Dell

  • Crowsnest

    29 Posts

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    Posted June 25th, 2006 06:00

    All at DELL,

    does this "i can't contact or find a dispatcher" effect your german customers as well? If so i must say, that the hard earned money from your international customers was and is appreciated and we are no better or worse customers than your US-American clientel. I for myself had to pay almost double the price for my 2007WFP compared to the US pricing and i didn't complain for a "twice as good service" from DELL. Just treat me (and all your other international customers) like you treat your US customers, not more and not less.

     

    Regards

    Steffen 

  • Spike11

    5 Posts

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    Posted June 27th, 2006 03:00

    Hi all,
     
    I'm in New Zealand and are in the same situation. PM'd Chris a few weeks back for a replacement 2407, no contact or replacement so far but Chris seems pretty onto it, so am being patient.
    An update would be fantastic as soon as it's available though ;)
     
     
  • lolek74

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    Posted June 27th, 2006 23:00

    I'm in Australia too. Have PMed Chris on 06-04-2006. I understand that it is a quite a challenge to pull off operation like this for one person. Many thanks Chris. So for now I just wait and hope that one day somebody will call me wiht delivery confirmation. On other hand waiting is not this bad as we might get fixed screens. Anyway wait and see.

    Message Edited by lolek74 on 06-27-200607:01 PM

  • gpro

    2 Intern

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    2024 Posts

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    Posted July 2nd, 2006 08:00

    28 April - 2007WFP RevA00 delivered (Australian customer)
    29 May - PM to ChrisM
    2 July - still waiting (Chris says I'm 'on the list')
  • UNoWho

    5 Posts

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    Posted July 3rd, 2006 09:00

    For Australians and New Zealander's, my post in the following thread may be of interest if you missed it.
    http://forums.us.dell.com/supportforums/board/message?board.id=dim_monitor&message.id=60467#M60467

    Message Edited by UNoWho on 07-03-200611:22 PM