UNSOLVED

phatz00

updated

21 years ago

Closed

P

phatz00

10 Posts

0

7933

May 27th, 2005 16:00

Warrenty questions

I plan to buy my laptop (either an inspiron or latitude) here before i leave for a year to study abroad in the UK this fall. My questions are:

-is the warrenty worth it? as in how often should I expect something to go wrong?
-how do international warrenties work? Is it the same coverage as if I were here?
-If i chose on-site warrenties (which i believe if you got on-site, international warrenties are automatically included), will a Dell technician come to my residence in the UK?
-if my above statement is false about the international warrenty being included...how do I request that while making a purshase online?
-Do you suggest I just buy the laptop from here, but buy the warrenty when i get to the UK...but it will be so much more expensive!!

Thanks so much!
best regards
  • ejn63

    11 Legend

    •

    87469 Posts

    •

    321256 Points

    140

    0

    Posted May 27th, 2005 18:00

    I don't think a Dell USA warranty will cover service in the UK. Yes, you want a warranty to cover the notebook for at least three years - unless you're willing to self-warrant up to a US $700 repair (the cost of a mainboard replacement for most Dells).
  • rickmktg

    2 Intern

    •

    11898 Posts

    140

    0

    Posted May 27th, 2005 18:00



    @phatz00 wrote:
    I plan to buy my laptop (either an inspiron or latitude) here before i leave for a year to study abroad in the UK this fall. My questions are:

    -is the warrenty worth it? as in how often should I expect something to go wrong?
    -how do international warrenties work? Is it the same coverage as if I were here?
    -If i chose on-site warrenties (which i believe if you got on-site, international warrenties are automatically included), will a Dell technician come to my residence in the UK?
    -if my above statement is false about the international warrenty being included...how do I request that while making a purshase online?
    -Do you suggest I just buy the laptop from here, but buy the warrenty when i get to the UK...but it will be so much more expensive!!

    Thanks so much!
    best regards

    If you buy the three year next business day warranty you can either transfer it to the UK or request service when you are there since it's only a temporary relocation.  I would transfer it, then transfer it back. 

  • johnallg

    2 Intern

    •

    7280 Posts

    140

    0

    Posted May 27th, 2005 23:00

    My opinion is to warrant a notebook as long as you need to rely on it, up to 4 years.  Notebooks, because of their portability, are more succeptable to repair needs.  And on-site is the only way to go.  You watch the repair, approve before the tech leaves, and get immediate use.  Too many mail-in horror stories.
  • scottatah

    2 Intern

    •

    658 Posts

    140

    0

    Posted May 28th, 2005 23:00

    I fully agree with the above posts.  I'd get the longest warranty you can (or as long as you plan to have the PC).
     
    Notebook parts i'd say are more likely to fail than desktop, due to heat issues in confined spaces and the fact that they're always bouncing around.  That being said the parts are also more expensive.  You don't want a $500 mobo or lcd replacement cost on your hands.
     
    If it was a desktop, i wouldn't care much about the warranty, parts are super cheap anyways.