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agallar

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agallar

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August 8th, 2005 14:00

USB 2.0 Controllers

I have an inpiron 5100. I bought windows xp professional and install it in my notebook but my USB ports don't work properly (It's like as if I had USB 1.1 instead).
The problem isn't my board. It is not a hardware problem. After I installed the new operating system (win XP Pro) I tried to install the "DELL NOTEBOOK SYSTEM SOFTWARE" (the file R65557 -That came whit my pc- and the file R96945 -That I downloaded from Internet) but neither of them work. The first one say “setup cannot run in this machine” and the second “This computer does not support this operating system” after the unpacking of the files and just before the installation.
That is why my USB port does not work properly. What can I do?
  • ejn63

    11 Legend

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    Posted August 8th, 2005 14:00

    Install SP2, then the chipset drivers, and then the system software.
  • achilles21

    1 Rookie

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    Posted August 9th, 2005 04:00

    If your Windows XP Pro didn't came with any service pack at all, try
    installing service pack then try to install the notebook system software
    again.

    Hope it helps.
  • agallar

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    Posted August 9th, 2005 12:00

    Thank you very much, it worked perfectly