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michelle7529

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19 years ago

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michelle7529

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June 26th, 2007 02:00

thin vertical line down screen

hi, I have a thin, vertical, pink, flashing light running down the whole height of my screen. I have a Dell Inspiron 9300. Recently I got a letter in the mail regarding what seemed to be the same issue. I tried contacting Dell by phone, and they acted like they knew nothing of it. This seemed to be as serious of a problem as the battery incident. My warranty has also just ran out, like many others who i have seen posting about the same problem. What can be done about this and why are so many people having the same exact problem. I was very dissatisfied with Dell's customer service on the phone. Even though my computer is out of warranty, this seems like a manufacturer's defect. If this issue continues to be ignored, I'm most likely not going to be doing anymore business with Dell. I think they will lose a lot of customers with their poor customer service and ignorance that there may actually be a serious problem with many of the inspiron 9300's. I read several forums of people reportedly having the same problem and not getting any help. If this is a manufacturer's defect, Dell should be responsible for replacing the screen.