Have they shipped the whole system ( new system for replace the faulty one ) 4 times ??? Why are you not requesting them to send an engineer with Part no # D8987 (Y4014) to replace it on site. what warrenty service do you have ?

 

 2nd time I sent the whole system to Dell and they did nothing but took 10 days of my precious time.

Now. part # D8987 is W4554...it says....SUB for Y4014.

So if something happen to your Y4014....you will get this W4554 as a replacement screen pretty much.

I beleive they are saving all the nice screens for 9300...

 

 

OR you could emigrate to Australia, New-Zealand or Papua New-Guinea... seems everybody there is getting the good screen:smileyvery-happy:!

My story:

 

First when I have received the system, the display was W4554 (LG Philips). It has a frosty/sandy/sparkly effect on the screen. That time I thought not to send the system but call an engineer to replace the screen by a Samsung one. After replacing the screen with Y4014, I have found that the frosty/sandy/sparkly has gone and instead there is a colour diffusion error on the screen. The colour seems to be a washed away effect and a lot of light leakage was there. So I rang up Dell again and asked for a CRA number to return the set and refund the money. The guy at tech support told me that his boss (manager) would be calling me shortly. A few hours after, I have got a call from one of the supervisor and he offered me another new machine to replace the existing one. Yesterday I have received the 2nd machine with Samsung Y4014 (part number is F7116) and I have to choose between them or????

 

Could you please help me to choose the correct machine out of these two?

 

First one:

 

2GHz – 755 – 2M L2 Cache – WUXGA( Samsung )

1 GB 333 MHz x 1 RAM

ATI Radeon 9700 128 MB Video Card

80 GB 5400 rpm Fuzitsu HDD – Super silent technology

SONY DVD 8x R/W dual layer

Dell 1450 dual band Mini pci wireless

Speaker sound – clear/loud

Subwoofer – sound ok with slight distortion at high volume

 

CPU temp and fan speed by i4fangui software:

 

At CPU usage: 2%     -- CPU temp: 24 C -- Fan speed slow: 73300 rpm

-- Hard Disk temp: 31 C

 

At CPU usage: 100% -- Temp = 49 C – Fan speed slow: 78499 rpm

 

 

Second one:

 

2GHz – 755 – 2M L2 Cache – WUXGA (Samsung)

1 GB 333 MHz x 1 RAM

ATI Radeon 9700 128 MB Video Card

80 GB 5400 rpm Mitsubishi HDD – Old noisy type

NEC DVD 8x R/W dual layer

Dell 1450 dual band Mini pci wireless

Speaker sound – clear/loud with a little distortion at high volume

Subwoofer – sound ok with slight distortion at high volume

 

 

CPU temp and fan speed by i4fangui software:

 

At CPU usage: 2%     -- CPU temp: 27 C -- Fan speed slow: 77400 rpm

-- Hard Disk temp: 28 C

 

At CPU usage: 100% -- Temp = 53 C – Fan speed slow: 80344 rpm

 

 

 

ü     A piece of work (mpeg2 to divx encoding) is taking same time by both the machine.

ü     In terms of display ( LCD) both are same with second one is a little less light leakage.

 

 

Please advice which machine should I keep or shall I ask them to swap the display panel from second to first one ?