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No cd/rw drive
When ever i put a cd into the player it wont read it. now when you eject it the cd is spinning. but when you go to your C drive it wont even show it there. Ive clicked on mycomputer.... went to the icon that says cd/rw and right clicked it. i went to properties and it showed i had two drivers... one was a toshiba driver.. the other was a sonic drive.. not really sure where the toshiba one came from ... but anyways it says that they are completly full....... now how is that? theres nothing even on them. when i run all the test it shows everything is ok..... so what should i do?
intergra2000
2 Posts
265
0
Posted March 8th, 2009 17:00
I have the same problem and i called Dell Tech support they told me that I need to pay them to fix my problem. I'm planning to talk with the Manager, I just bought my laptop and it's not fair to pay tech support.
intergra2000
2 Posts
265
0
Posted March 8th, 2009 17:00
how do you update the drivers, never worked when i first got it
i cant get any answer from them at all. (dell support) When i first bought my laptop i had it for 1 month... the hard drive went out... they sent me another one for it.. but i was really upset.. When i pulled my old hard drive out i was surprised... it had a remanufactured hard drive......................................NOT NEW!!!! i payed $1400 for this laptop.... and i expected more than that from them.... that was about 3 years ago... other than that i havent had a problem until now.
Rangelf89
32 Posts
265
0
Posted March 8th, 2009 17:00
Try updating the Drivers. Did it work fine when you first got it??