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New XPS1530 repeatedly crashes when using Skype
My new XPS 1530, delvered just 3 weeks ago, repeatedly crashes during my Skype phone conversations. This usually happens within 2 or 3 minutes of starting my Skype call.
I checked my Skype settings but they seem OK. Also scanned hardware using Dell's automated system...no problem there either.
Could the problem be with my Internet Explorer 7 or with my Vista Ultimate operating system?
Any advice would be much appreciated. Thanks
This has happened to me with an even newer M1530, but only once, and I thought it was due to a bluetooth headset that I installed, since Skype worked well before using the headset. It was a full crash (blue screen). So maybe it's not the headset, maybe it's Skype... Either way, it's not good.
- Thanks for this reply and for trying to help. The Vista Ultimate is the 32 bit version, so it should be fully compatible with Skype. As another posting indicaters that the problem is not confined to me, perhaps it is a Dell problem after all? Any help on this would be much appreciated?
- I have a M1530 that I updated with Vista SP-1 and installed Skype...nothing else....and have had no problems. Is there something else you have installed that could be causing a conflict? On the other hand, maybe I am just lucky not to have had any problems. Have a nice day.
- I have an XPS1330 and I am using it with my Bluetooth headset Logitech HS03 V04. I see bluescreen whenever I start a Skype conversation. Dell really needs to solve the issue with this. This gets quite annoying. I have been struggling with this for months...
- I'll get a BSOD sometimes when using Skype and a Bluetooth device. If you look in the performance info and tools your computer keeps a log of what has caused a crash. Mine always is related to the bluetooth stack when starting Skype calls. It never happens if I select the built in mic and speakers.
Schacksen
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Posted August 3rd, 2008 13:00
Iam not the big pro here but if iam right The Vista ultimate version is a 62-bit system. So might be because you need some updates of some sort ?
But there are alot others here that can help you more so I will lend them the word :)
&Schacksen