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Latitude D620 and HSDPA/3G.5
Any of you guys that have recieved your D620s have this device available to you?
We have two D620s here and neither have the capability even though we implicitly requested it (was the whole reason we had been waiting for the 620)
We recently found out that our orders had been shipped without it because it wasn't ready! But it is still listed on the technical specifications page:
Wireless:
Dell Wireless 5505 Mobile Broadband 3G HSDPA (Vodafone UK, France, Germany)
My question is does anyone know if this device can be added/activated later or do our units need to go back to Dell?
Let this also serve as a warning to anyone that is thinking of ordering them for this feature.
- Yeah, I heard they had been delayed for at least 2 months.Our 620s have the antenna built in around the display and an area where you can slot the sim card in, but definately no mini card.I only ask as my boss has a high end 610 and I want to steal it when he starts using his 620 :pI'll check out the documentation.
manicguitarist
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Posted May 8th, 2006 12:00
Download the service guide from dell support.
Now, where you can get said item from is another matter - at least in the UK the mini PCIe cards are not available yet.....
manicguitarist
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Posted August 3rd, 2006 08:00
No - you do not have to go with vodafone. I too was told to contact vodafone - but I just threw the SIM away, and got an Orange 3g pay as you go SIM from ebay, and it works just fine.MAs the partnership is with Vodafone, I suspect that Orange won't have the hardware.
Amazed Dell told you to contact Vodafone though, thats nuts.On a delayed note, we sent the two try-before-you buy machines back and got 2+ with both the internal 3g cards and the nvidia cards, so worked out nicely ;D
Software has issues, but hopefully those will be fixed soon enough.
Message Edited by ePatrick on 08-03-200604:55 AM
abrazendale
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Posted August 3rd, 2006 08:00
After hours of playing about with our 620's it appears that this is the case here too. We don't have the actual hardware, just the SIM card holder. According to the Dell technical support call I made, I have to contact Vodaphone, telling them the model of the laptop and they will provide me with the mini-card that installs behind the keyboard.Whether our Vodaphone business team will be able to locate this hardware is another issue, as they seem to have trouble with simply enabling the data service on SIM cards at times :smileyindifferent::smileyhappy:*edit* I guess this is to do with the fact that we ordered our 3 620's as soon as they came out and I notice now that if you go and spec one up off the UK site, there is now the option to specify this card. We didn't get that option in April.Message Edited by abrazendale on 08-03-200610:51 AM
abrazendale
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Posted August 3rd, 2006 08:00
Just off the phone with Vodaphone and they said they haven't launched this service yet so cannot provide with with a Mini/Express card for the 620.
I guess if you get it straight from Dell then thats cool, but Vodaphone say they are still testing theres and will launch it 'soon'.
Vodaphone is fine with me because that's who we're with as a company anyway...
Think I may see if i can get a part number from Dell and see if they will give/sell me one, as They obviously have them because they ship them with new laptops...
Message Edited by abrazendale on 08-03-200611:04 AM
manicguitarist
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Posted August 3rd, 2006 09:00
Ah - perhaps I wasn't clear.I bought the item from Dell UK (cost of £131) after I bought my D820 - the mini-card wasn't available when I bought the D820.It came all vodafone branded, and with a vodafone SIM. Nowhere in the instructions did it imply that I could use anything other than vodafone.However, I never contacted vodafone, and as the minicard isn't sim-locked, I just stuck an orange 3g sim in and it worked fine. My friend is on O2 with his.Mabrazendale
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Posted August 3rd, 2006 09:00
Nice,
Do you have a part number for the card or what you asked the parts department for? The tech I spoke to didn't seem to think dell had it.
manicguitarist
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Posted May 6th, 2006 05:00
They can be added at a later date. See the service manual for installation.
M