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Dchatley

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Dchatley

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May 25th, 2006 13:00

Inspiron 8500 Overheating

I am having a overheating problem with my Inspiron 8500.
It seems to be video related.

The screen works fine for a while then the graphics go to gibberish and the computer lock up eventually.( it does the same on a external monitor.)

Around this time I was getting a dst short error on the hard drive( it had many corrupted areas) so I replaced it and re-installed all the software and drivers and I still have the video problem.

I installed a program that monitors the temp and turns on fans if it gets too hot(so the fans work). It seems to help a little but the CPU still gets to 69c with only the operating system running and the video card gets even hotter.

I have cleaned the whole computer with compressed air and it still overheats.

I willhave no problem replacing the video card if that's what it is. I would just getting tired of throwing money at this computer and not fix the problem.

Is it possible for the mainboard to cause this problem?

Its not the LCD as the same graphic problem is on the external monitor as well.

Any suggestions would be greatly appreciated.

Dan
  • FPTB

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    Posted May 25th, 2006 23:00

    It is possible it is the motherboard, but the most likely culprit is the video card. If it were the mainboard you would expect lockups without the video problem as well as with it.
  • Sythem

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    Posted May 26th, 2006 05:00

    The whole system is cooled by the heatsink (and video tearing isn't always the video card) And the heatsinks in these things have a habit of getting too clogged for compressed air to work. The 1100 that I'm on now was clogged so bad that water couldn't unclog the heatsink. Try getting the computer apart and seeing if the heatsink is dirty. The instructions are on the support section of dell's site and are really easy to follow. You don't have to know anything about computers to do so either. But that's my best guess as to why everything is overheating.
  • AussieChris

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    Posted May 27th, 2006 05:00

    Hi,

    Your video card has its own fan, make sure it is working. The Diags will let you test both.

                                                                              Regards Chris