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Dell WebPC CD Drive not working.
My CD Drive Stopped working in my Dell WebPC, I have gone to the settings and all and see if it was affected by spyware and all Settings on the Internal Toshiba xm-7002B is all right and the drive says it is functioning alright, but I can't hear the motor which spins the CD in the drive and its not reading any CD in the drive, which there is a CD in the drive, it's not spinning. Can anyone please help me with this problem, or help direct me to a place where i can get it repaired in my area?, I currently live near Omaha, NE in Council Bluffs, IA.
Thank you if anyone can help.
- The problem with rebooting with a bootable CD, is that the CD Drive isn't recognizing CDs. As for the BIOS, all the info is alright there. Ill just find some place that can repair it, becasue i think that the motor which spins the CD in the drive had burnt out. but thanks for the comment anyways.
- Your original post never mentions booting from the cd-rom. The trouble shooting steps you mention .. checking for spyware.. are completely Windows based. Once the ASPI layer is damaged, stange things like not spinning up when a cd is inserted can happen. If it is not spinning up or reading when you try to boot from a cd that is a different story.
If it turns out the motor is dead, don't have it repaired. Buy a slim or laptop DVD burner and install that instead. ....and just like stated before....
How can I use the recovery CD if the CD drive isn't working? lol
I know you don't mean a Floppy A:\ Drive, because the WebPC doesn't have one.
and NT loser
I do have an external CDRW/DVD drive which i can hook up tot he computer, but one problem there also. its Windows 98SE, that means it won't automaticly recognize the drivers. So I can't use the drivers CD, becasue of the regular CD drive isn't working. Also, as for downloading the drivers, the computer isn't online so I can't download the drivers on it for the CDRW/DVD drive.Message Edited by ElderKain on 11-04-2005 12:25 PM
- < I am wondering if it is recognizing them outside of Windows.>
That makes sense. You turn off the computer...load the recovery CD..boot up, and the DRIVE recognizes the recovery disk before Windows even boots up. The disk reformats, loading all the drivers etc. that may have been corrupted before... keeping the DRIVE from functioning properly. Nope sorry, Yesterday I tried putting in the restore CD for my WebPC, and it didn't do anything, it just continued loading Windows. I even tried going directly into the Command Prompt off the startup and typed in D:\ and it gave the Abort, Retry, Fail options, as the CD Drive isn't even reading anything. Its strange, I can go into the device drivers section in the System info and it sates it's working properly, when in fact it isn't. Ill probably just go to a Staples or some computer repair place and get a new internal CD drive installed.
Thanks to thoes who tried to help.
NT Loser
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Posted November 2nd, 2005 03:00