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ScottJABZ

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15 years ago

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ScottJABZ

8 Posts

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64033

November 28th, 2011 03:00

Dell Precision M6600 driver state failure blue screen.

I have a Dell Precision M6600 (Windows 7 64bit ultimate) that is a couple of months old.

I'm getting sporadic DRIVER_POWER_STATE_FAILURE blue screens with identical messages (See debug output below).

I've tried updating BIOS, drivers etc. but the same thing is still happening.

Can anyone suggest a fix?

 

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800d9fea10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, Functional Device Object of the stack
Arg4: fffffa801145b490, The blocked IRP

Debugging Details:
------------------

DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000f57000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

STACK_TEXT: 
fffff800`00b9c388 fffff800`02d51cd2 : 00000000`0000009f 00000000`00000003 fffffa80`0d9fea10 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`02cef5fc : fffff800`00b9c4d8 fffff800`00b9c4d8 00000000`00000000 00000000`00000002 : nt! ?? ::FNODOBFM::`string'+0x34a90
fffff800`00b9c430 fffff800`02cef496 : fffffa80`1220e168 fffffa80`1220e168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`02cef37e : 00000001`f4c52796 fffff800`00b9cb18 00000000`0000d25f fffff800`02e5ce68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`02cef167 : 00000000`705100c5 00000000`0000d25f 00000000`7051004a 00000000`0000005f : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`02cdb96a : fffff800`02e59e80 fffff800`02e67cc0 00000000`00000002 fffff880`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a

STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_ACPI_IMAGE_pci.sys

Followup: MachineOwner

  • ieee488

    6 Operator

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    11126 Posts

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    38371 Points

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    Posted November 28th, 2011 06:00

    You should do a Google search on DRIVER_POWER_STATE_FAILURE

    Quite a bit comes up.

  • ScottJABZ

    8 Posts

    1309

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    Posted December 6th, 2011 12:00

    Another BSOD. Same error. I've managed to track down the source from the !IRP function on WinDBG.

    It's pointing to an NVidia driver nvlddmkm. I've already installed the latest Dell video driver from the website.

    I suspect I may have to take this further with Dell...

    0: kd> !IRP fffffa8010074760
    Irp is active with 4 stacks 2 is current (= 0xfffffa8010074878)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    

                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800d9f19d0 00000000 fffff8800f577778-fffffa8011133910 Success Error Cancel pending
               \Driver\ACPI    nvlddmkm
                Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 fffffa800fdeb040 00000000 fffff80002ec9430-fffffa8011b0fb10 Success Error Cancel pending
               \Driver\nvlddmkm    nt!IopUnloadSafeCompletion
                Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8012650450

  • Jean37

    2 Posts

    1309

    0

    Posted December 22nd, 2011 01:00

    Hi

    I am having the same issue on my newly acquired M6600 (2 days ago).

    Please let us know how to resolve this issue.

    Thanks

  • rcb.to

    5 Posts

    1309

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    Posted January 28th, 2012 14:00

  • ScottJABZ

    8 Posts

    1309

    0

    Posted March 23rd, 2012 05:00

    4 more blue screens in a week. Same issue same diagnostic results.

    Had enough. I've contacted support. We'll see what happens from here...

  • Jean37

    2 Posts

    1309

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    Posted March 23rd, 2012 06:00

    I know how you feel Scott, had almost 1 BSOD a day when I got this laptop.

    Installed the latest Intel chipset drivers (which is not the case by default), I got it down to once in a month.

    Worst case scenario, format your laptop, and do a fresh windows install with latest drivers, etc... Their factory image is very buggy.

  • ScottJABZ

    8 Posts

    1309

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    Posted March 29th, 2012 00:00

    I was instructed to install the latest NVidia drivers from the NVidia website. Something I thought wasn't recommended. I've not had a blue screen for a few days now. Fingers crossed that's fixed it. Oh, and I also came off the Dell power plan which appeared to be causing screen flicker when on the AC adapter. Whether these are connected isn't clear...

  • georgew3

    2 Posts

    1309

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    Posted July 19th, 2012 10:00

    What nvidia driver version are you using?

     

    What is your power plan?

     

     

    Thanks!

    George

  • ScottJABZ

    8 Posts

    1309

    0

    Posted July 19th, 2012 12:00

    Version 296.10

    Power Plan - Balanced.

    Still get intermittment blue screens. Dell support have advised a full OS reinstall. I've not done this yet as it's too much of a hassle re-installing all my commercial software and licensing. I can live with the odd crash for now.

  • kinperez

    1 Message

    361

    0

    Posted April 9th, 2014 16:00

    Hey, I had the same problem, Installed the Free Fall Sensor, under applications at the laptop driver page, and It stopped. Maybe its a little late, but just to put it out there.

    Regards,

    Hamlet perez