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inspiron9200

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inspiron9200

16 Posts

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8807

December 1st, 2004 15:00

Dell Moderators, pls answer our 9200 wuxga screen problems!!!

Pls., before responding, pls look into one before replying!!! I ddnt save up my $7.00/hour for a computer not even considered as acceptable. we are so patiently waiting for your replies so pls post soon cause other buyers in different forums just cancelled there orders and are waiting for dells reply about this no good screen!!!
  • DB

    DELL-BobT

    3125 Posts

    281

    0

    Posted December 1st, 2004 17:00

    inspiron9200,

    Thank you for using the Dell Community Forum.

    If you have a question, please state it.

  • B

    bchertov

    6 Posts

    281

    0

    Posted December 4th, 2004 03:00

    Hi,

    I am considering getting a wuxga 9200. While I will enjoy the spacious screen, there will be times when I am doing a demo and  I would like to reduce the resolution and increase the size of the displayed fonts and icons. Are the resolutions that the wuxga can be stepped down to while still having a crisp display??

    Thanks!

    Barry

     

  • F

    frankel

    8 Posts

    281

    0

    Posted December 7th, 2004 18:00

    Background:
    The wuxga 9200 screens have an anti-reflective coating on them that have resulted in remarkably bad quality on the screen. Look at one before you assume that it's a configuration issue you'll need to look at one. I expect that you'll quickly realize it's a hardware defect in the LCD. Some describe the problem as "sparkle".
     
    The questions are:
    Has this problem yet been escalated to a product manager?
    Does Dell yet recognize this as a legitimate problem? If so when can we expect the problem to be escalated to a product manager and then addressed.
    Is it an isolated problem with only a batch of 9200's?
     
    This is a common problem on a number of forums. You can find some good analysis and other opinions on the problem at:
     
    When you bring this to the attention of a product manager please consider or relay the following:
    • This problem is only being reported on wuxga screens.
    • The general consensus on the laptop is that, asside from the screen, it is excellent.
    • Most of the people who buy wuxga (1920x1200) systems are people who make (or recommend) system purchases such as programmers, project managers, and graphic artists. The screen is crucial for these individuals. If you disinfranchise these individuals then you're going to hurt a lot more than just the sales for those people. For example, I make recommendations for 2 seperate data centers and workstations. I'm a big fan of Dell and have recommended Dell for all of our systems.
    • This is a serious problem for most wuxga 9200 customers. Generally people are returning the product.
    • Cost is not generally an issue for people purchasing this screen. (at least it's not for me.) I simply want the best.
    If you wish to contact me directly regarding this problem you can reach me at jason.frankel at winfessor.com
     
    If I don't see some kind of response to this problem over the next few days I'll start following up with higher level contacts within Dell. It truely is in the best interest of Dell to solve this problem quickly before it becomes a major issue.
     
    All the best,
    Jason
     
  • F

    FastRichard

    5 Posts

    281

    0

    Posted December 11th, 2004 14:00

    Hi All

    WOW ! I Just checked my order staus and it is in the testing faze ALREADY. I just ordered.

    Hope Dell is right. Below is the status and what I ordered (If your interested).

    I didn't expect anything atleast until Dec 20th


    My order Status & Info on Inspiron 9200

     In Production:   
      X Kitting    (Done)
      X Build      (Done)
      X Testing    (All most Done)
       Boxing      Next


    I9200,PM 755(2GHZ) 
    Order Information 

    Online Order 
    Order Group Quantity Item Description
     
    1 1 412-0750 DMX 3.0 DELUXE,INSP
    1 1 412-0668 REMOTE CONTROL FOR DMX,INSP
    1 1 341-0180 EXT USB FLOPPY DRIVE,INSP
    1 1 310-6198 QUICKSNAP CVR,CHRYWOOD,I9200
    1 1 900-8221 TECH SUPPORT, INSPIRON, 1 YR EXT
    1 1 960-2780 TECH SUPPORT, INSPIRON, INITIAL YR
    1 1 412-0360 SOFT CONTRACTS - BANCTEC
    1 1 950-3338 2YR LIMITED WARRANTY
    1 1 950-7831 NBD,INSP,BSC,1YR EXT,DHS (LOW)
    1 1 950-7830 NBD,INSP,BSC,INIT YR, DHS (LOW)
    1 1 412-0714 WORDPERFECT PROD PACK,V12,ENG,INSP
    1 1 412-0744 PHOTO ALBUM 5.1 STANDARD,DIM/INSP
    1 1 412-0687 NETZERO ISP,DIM/INSP
    1 1 420-3224 BROADBAND ICON FOR CONSUMER
    1 1 412-0625 DELL/MY WAY HOME PAGE
    1 1 412-0585 AOL DHS
    1 1 312-0283 80 WHR,9-CELL,LION,PRIM BATT,I9200
    1 1 412-0741 MUSIC MATCH 9.0 BASIC,DIM/INSP
    1 1 412-0755 NO SECURITY SUBSCRIPTION,MCAFEE
    1 1 463-4519 FREE INTEL PRO/WIRELESS 2200 INTERNAL
    1 1 430-1050 DECODING SW,CYBERLINK POWERDVD,V5.1,INSP
    1 1 313-2930 8X DVD+/-RW DRIVE,I9200
    1 1 430-1048 ADOBE ACROBAT READER,V6.0,INSP
    1 1 420-4928 WINDOWS MEDIA PLAYER 10,INSP
    1 1 463-2282 THANKS FOR PURCHASING YOUR DELL
    1 1 412-0689 IMAGE RESTORE, INSP
    1 1 412-0408 GENERIC INSPIRON DELL SUPPORT
    1 1 420-4770 WINDOWS XP PRO,SP2,ENG,INSP
    1 1 341-0971 60GB HD,7.2K,SFX,MRGA,I9200
    1 1 320-4045 128MB ATI MOBILITY RADEON 9700,I9200
    1 1 311-3716 1GB,DDR,333MHZ,2 DIMM,I9200
    1 1 320-3901 17" ULTRASHARP WUXGA,I9200
    1 1 221-6545 I9200,PM 755(2GHZ)
     
    ALSO Here is a few of the computers I have had (can't remember all, getting old)

    Computers I have had (The ones I can remember)

    Brand Name Model RAM Hard Drive or Comment

    My First: Radio Shack Color Computer (Co Co) 4k (Wow) Cassette tape for a hard drive

    Radio Shack Up Graded Co Co 16k Cassette tape for a hard drive

    Commadore 64 64k ??

    Radio Shack Model 4 64k 2 - 5 1/4" Floppy's-TRSDOS Op System

    Radio Shack 1000 ?? 10 m (I think) MSDOS 3.1 Op System

    Radio Shack 2000 ?? ?? MSDOS 3.1 Op System

    Radio Shack 3000 (cost $ 5000) ?? ?? MSDOS 4.0 Op System

    Radio Shack TRS 80 ?? ?? TRSDOS Op System

    Radio Shack 250 ?? 10 m MSDOS 5.0 Op System

    Compaq EDS 833 ?? ?? Windows 3.1 For Work Groups

    Quantex QP5 150 64 meg 1549M Windows 3.1

    Quantex QP5\200 64 Meg 3.2g Windows 95

    Quantex 250 ?? ?? Windows 95

    Quantex 300 ?? ?? Windows 95

    Quantex 450 256 Meg 61.49g Windows 95

    Dell Inspiron 8500 (My Wifes) 256 Meg 40g Windows XP

    Micron Millennia Max XP 512 Meg 80g Windows ME & XP
  • N

    notebookvet

    1 Rookie

    •

    54 Posts

    281

    0

    Posted December 17th, 2004 06:00

    1280 x 800 is the one resolution other than 1920 x 1200 that does what you would expect. Very nice.

    I for my part like the screen. I had to make room on the desk to be able to look at it at the right angle.

    It did bother me that the colors are different at different angles, but I now got used to looking at it at the right angle. The size of the screen and the speed of the machine are awesome for working with it. I came from a 1999 Inspiron 7500 with 15.4" 1280x1024, 450MHz.

    I did feel like the published specifications were misleading, but if I measure the angle at which I am looking they might be right. You are close to a big screen unless you make a point of sitting back.

    What is the alternative? I would not want a glare / reflection of everything behind me. I will keep mine.

    I will carefully compare at stores. If someone can point out a widely available model by another manufacturer that is better, I'd like to see it. No hearsay, please ... only what you have used for a day at least. I'll check next time I am going to stores. I just didn't have time to go into stores the last few years :(

    I wouldn't join the complaints here (yet). I guess different people different points of view.

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