
UNSOLVED
Closed
SH
Scott Hudon
7 Posts
0
30443
April 28th, 2006 02:00
D820- Virusscan error
I just got a brand new d820 and installed virusscan 8.0i and recieved the following errors. After I did a fresh install of XP pro I installed it again and still recieve the same errors. The first will show up before I log into windows and the second once I'm logged in. Any advice would be helpful.
Message Edited by shudon on 04-27-200610:47 PM
Message Edited by shudon on 04-27-200610:47 PM
Responses (12)
Solutions (0)
Scott Hudon
7 Posts
351
0
Posted April 28th, 2006 15:00
I have a thread open over there as well, but its something specific to this model. (its not adware either, these are on fresh installs on a brand new OS with the enterprise edition). I'm not the only one in my enviornment to have this problem with this model either.Do you still have this problem?
I to have a new Dell D820 and am getting similar errors with NAV 10.1 and other programs. I also cannot run the C:\Dell\Express.EXE Express Service Code program unless I do a Run As and put in user/password login information.
Scott Hudon
7 Posts
357
0
Posted May 11th, 2006 14:00
I had go into the bios and turn off CPU XD Support, then completely reinstall windows. We are having this problem with all 620 and 820s. I would wager to guess its a larger problem then we know right now as I've heard no offical dell response and find it hard to believe they don't know.Scott Hudon
7 Posts
357
0
Posted May 12th, 2006 14:00
I'm under an enterprise microsoft agreement, I just did a fresh XP install then used the Dell driver CD.
This has had to be done on 100% of the 620s and 820s we have purchased. I'm not sure about the total number of laptops (i know personally 4), but we have at least 10 major offices in california and I know its a common problem.
FatalExceptionF
9 Posts
357
0
Posted May 18th, 2006 20:00
I am running into a similar problem with the D620 and D820 models. I cannot install Microsoft Business Solutions Solomon 5.5 client. It says "path not found" even when executing locally.
This began after installing McAfee Virusscan enterprise 8.0i. Immediately following installation there were several memory could not be written errors and the system rebooted. Memory not being written errors occured after reboot before login as well. In fact the OS became unusable. I had to boot to safe mode, shut off all mcafee services and applications at boot, reboot to normal windows and install the virusscan patch 11, then re-enable the mcafee services. I also disabled DEP and PAE and the problem apparently went away. I did some searching later and discovered that shutting off Buffer Overflow protection in mcafee alone made the memory written errors go away.
But I still cannot install solomon after doing this, even with the virusscan uninstalled, or disabled. I get ntvdm errors when shutting down.
I tried also disabling the multi core feature to see if it resolves anything (these being the first wave of core duo processors) but it did not.
Basically after installing the mcafee the OS becomes permanently hosed. This happens on D620's and D820's every time. Prior to installing McAfee I could install Solomon, and th OS worked flawlessly.
Also we have been using this McAfee Anti-Virus here as a standard on Dell hardware for 3 years with no major issues that are system specific like this. There is something up with these new models, and I don't know who should fix it - McAfee or Dell?Scott Hudon
7 Posts
357
0
Posted May 22nd, 2006 14:00
I also had writing errors- couldn't access my own local temp folders. Turning off XD and reinstalling was the only solution that I found.FatalExceptionF
9 Posts
85
0
Posted May 22nd, 2006 15:00
For me uninstalling the Embassy Security Suite seems to have resolved the issues.

Flooby
2 Intern
•
3031 Posts
351
0
Posted April 28th, 2006 09:00