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Cameron2612

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19 years ago

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Cameron2612

81 Posts

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February 15th, 2008 17:00

Blue Screen

Hi my friends laptop randomly froze - a DELL 1300 notebook, so she turned it off and turned it back on. The DELL bios screen loads and then the screens just turns a dark blue colour. There is no writing like with a blue screen of death. I have tried using an xp boot cd, it comes up press any key to boot from cd, I press a key and the laptop screen just turns black as if it has turned off.

 

Can anyone help? Do you think something internally has gone down?

  • ejn63

    11 Legend

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    87469 Posts

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    Posted February 15th, 2008 22:00

    Can you get and maintain an image on an external monitor?

  • Cameron2612

    81 Posts

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    Posted February 17th, 2008 01:00

    On an external screen, it is just blank, like on the laptop when trying to boot from CD and without the boot cd - the external screen goes a deep blue colour - a diffferent blue to the blue screen of death, slightly darker, again this occurs on the laptop also.

     

    It's weird because I cant even boot from cd - I tried pressing F12 and then selecting the CD drive to boot - again the same occurs.

     

    When I press to boot from CD, at first you can hear it reading from the CD and after about 3 seconds it stops and the screen just remains blank. I have tried two windows xp bootable CD's - sofar no look.