i just got my new dell dimension 4600 today (1/19/04) and the first software i installed was eTrust AntiVirus because it works better than McAfee...when i tried to install it, my computer froze...i tried everything to get out of it's frozen state....i restarted the computer and got into the WinXP login screen, i clicked my name and it says loading info....and it stays there for about 25 minutes...when i finally get into windows it goes very slow and none of the programs will open, is there anything that i can do, or something i did wrong that can help me fix this problem