Rawjinks;

being a new PC, it will take longer to get it from Dell.

I ordered my 720 on June 15th and got it on July 24th... see the dates in my Sig.

 

Peace

 

 

the delay is probably due to a piece of hardware that they are waiting for...that is my quess...alienware notebooks,...owned by dell...also had a long wait for their one notebook..like a month due to shortage of video cards...but that has seemed to be resolved.

Be aware of ibuypower.com not so good ratings at www.resellerratings.com

 

I was told our Dell computer will ship on 12-13-07. If not I will go elsewhere. And I may cancel it tomorrow. I e-mailed them for some answers and they now tell me I have to call them because I asked a pre-sale/sales question. Ordered XPS 420 for my wife. Just ordered it on 12-5-07.

 

Apparently they do not want to put the answer in print. Sounds shady to me.

 

There is always HP and others. I have already configured one at HP and they say it can be here on 12-14-07. Configured with more than the XPS 420. Service, quality and professionalism is more important to me than brand. I saved the HP setup in case I cancel with Dell tomorrow.

 

Computer is supposed to be in the build process now. If I am dissastified this will go more places than on here I assure you.

 

This computer should have no less than a 750 watt power supply. Otherwise it is not very upgradeable. Maybe they only expect it to last a year so there will be no need to upgrade it with new technology.

 

Any computer you buy should work flawlessly when you get it and if it does not you should send it back and get a refund.

 

After hearing the problems on here that people are having with the XPS 420 it may be best to cancel the order anyway.

 

compnutishere

I have had the same problems with Dell and the Xps system since I ordered my system on October 25th. It is now Dec 10th and my system is arriving tomorrow , FINALLY. Anyways the major hang up for my computer was the monitor I ordered the "20 inch UltraSharp" , however when I switched my monitor to the new "22 Inch UltraSharp" the whole system shipped in less the 4 days. So perhaps it might be wise if you ordered a high demand monitor to order a new model or no monitor at all if this system is needed now. I hope that helps , good luck

 

M

you migtht as well then cause the biggest powersupply in the 420 is 425W...and that is only if you get the 8800gts video card

ChrisM,

I just received an XPS 420 that was ordered with an 8800GT and I opended up the inside and found out that the power supply is only 375w (part# KH624).  Can you confirm the part# for the 425w power supply?

 

Should I contact tech support to request an exchange or should I contact customer care using the "missing item/wrong item" email template.

 

Thanks!