I'm sorry, I do not have an answer to your question, I just wanted to vent my frustration about virus scan 5.15. I have windows 98 and downloaded virus scan 5.13 several weeks ago. It has slowed down my browser and has given me numerous error messages that have resulted in several clean reinstalls. I upgraded to 5.15 hoping that some of the problems would go away but no such luck. In fact, it's gotten worse. I have written McAfee techs nearly 10 times and I still haven't gotten a resolution that works from them. My advice to you is to find another anti virus progam and save yourself a lot of trouble. Virus scan is full of bugs, in my opinion.