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kla4489

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22 years ago

K

kla4489

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1055

November 3rd, 2004 13:00

keyboard won't work !!

I have a dell computer that was brought in june of 2003 and it has microsoft XP. The problem is that when i go to turn on my computer and go to log on, the keyboard won't let me type my password, which doesn't let me accually sign on to the computer. But when i turn off the computer and go to setup before the computer fully loads, it allows me to move the arrow keys. And also when i go to put in my password it allows me to turn on and off caps lock. So, the keyboard is plug into the right hole,  and i have made sure many times!
 
I have tried almost everything like turning off the computer for a long period of time, restarting it,  trying to put the keyboard wire into other holes, and even trying a a different dell keyboard. But nothing worked!! It's been over a month of not being able to log on to my computer. PLEASE HELP. thanks kim
  • K

    KenWojo

    2 Posts

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    Posted November 8th, 2004 16:00

    Try another keyboard, you may have spilled something on yours or it could have simply stopped working.  The best way to do this if you don't have another keyboard is to either borrow one or buy the cheapest you can get (you can get a USB keyboard for $5-10).  If it works then, you simply need to replace the keyboard with a new one.

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