UNSOLVED

cac2889

updated

23 years ago

C

cac2889

25 Posts

0

4819

October 21st, 2003 00:00

Jumping Video...Please help!

I am having a problem with video's, DVDs, and sometimes music CDs and music on my harddrive jumping in Windows Media Player and sometimes in RealOne Player.  Here are my system specs:

3.06GHz P4 HT
512 MG RAM
128 MG RAIDEON 9700 GRAPHICS
SOUND AUDIGY 2

Does anyone know what would cause this problem?  Whenever I play any video that is saved on my harddrive or I put in a DVD the video and audio will skip.  Sometimes it doesn't happen, sometimes it happens once or twice, sometimes it happens all the time.  It gets VERY frustrating and this has been a problem since I purchased the computer.  I have all the necessary codecs, the most up-to-date versions of the software, and I do not believe in pirating music and videos so everything I have is bought.  Does anyone know how to fix this? 

Thanks!
Chris

  • ccnme91

    15 Posts

    1228

    0

    Posted October 21st, 2003 01:00

    Sounds like it may have something running in the background.  Maybe antivirus, or another program.  I would try to shut down all programs running in the background.  Also I am sure you know you can shut down these for every start up with msconfig.  I do not think it could be the DMA not working on  your hard drive but I just ordered a dell laptop and it had choppy dvd playback from the dvd drive and tech support could not fix it for weeks.  Then I read an artical in microsoft about dma for drives.  Anyway long story short is I had to remove my drive from device manager then let windows reinstall it and it was then fine to play dvd because in reinabled dma mode.  Now I would not do that on my hard drive.  But maybe you can check it.

     

    Thanks Chris

  • ccnme91

    15 Posts

    1228

    0

    Posted October 21st, 2003 01:00

    Also Mine was more noticable when running from battery.

    Chris

  • cac2889

    25 Posts

    1228

    0

    Posted October 21st, 2003 20:00

    Hmm...thats an interesting thought with the Antivirus program...would Norton be constantly scanning songs, videos, and DVDs, and may bog down the playback?
  • ccnme91

    15 Posts

    1228

    0

    Posted October 22nd, 2003 00:00

    I would just make sure your disable it.  Then check it out.  It does not fully disable just by closing it in the task bar so make sure its shut down all the way.  Then try all of the other things that may be running  in the back ground.
  • 1228

    0

    Posted February 16th, 2004 12:00

    ccnme91,

    How do you uninstall your DMA and then let MS re-install it?  What is DMA... maybe I just missed this, but I am a bit confused, but willing to try.  Thanks in advance.

  • cac2889

    25 Posts

    1228

    0

    Posted February 16th, 2004 13:00

    You know I have tried EVERYTHING, but I just cannot figure out what is causing this problem.  My hardware specs are FAR more than necessary to play music and video...would I need to upgrade my memory just so I can play music and videos when I can play the most resource intensive games out to date?  HELP!

  • 1228

    0

    Posted February 16th, 2004 13:00

    cac2889,

    I know what you mean.  I am having the same thing and am thinking that this should NOT happen with an ATI Radeon 7500 card with 32 Meg's of RAM.  Why would this happen.  Is it because the 32 Meg card is 64 bit and the 64 Meg card is 128 bit?  If so, then why wasn't this disclosed at the time of the sale.  Anyone with some help or advice would be much appreicated.

  • cac2889

    25 Posts

    1228

    0

    Posted February 16th, 2004 13:00

    Anyone?  Just so we are at the same point here, I have already tried running the hardware diagnostics and I got no errors in the report.

    Message Edited by cac2889 on 02-16-2004 09:46 AM

  • 1228

    0

    Posted February 17th, 2004 11:00

    cac2889,

    I installed the omega ATI drivers last night and not only do I not have any jumping video, but my video card runs much faster and apparently much more efficiently.  Wow!  I would try them.  Here is their link.

    http://www.omegacorner.com/

    One thing... be sure to pay close attention to things.  There is one ATI app that you will have to remove before installing because it gets replaced.  I cannot at this point recommend them enough.

    Message Edited by Rob in Texas on 02-17-2004 08:28 AM

  • DELL-Chris M

    Community Manager

    •

    56891 Posts

    •

    232143 Points

    400

    0

    Posted February 17th, 2004 12:00

    Rob in Texas,

    What is the one application that needs to be removed?


    DELL-Chris M (old account)

    #IWork4Dell