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onontuagin
13 Posts
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January 30th, 2005 12:00
High Pitch Noise from GX280
I purchased the GX280 and it has been like water torture! Dell came out and replaced the heat sinc but this didn't resolve the problem. They replaced the system and I still have the same problem. Not as loud but still very annoying. Is this a known problem? Is there an answer for it?
Malinda
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onontuagin
13 Posts
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Posted January 31st, 2005 09:00
It is coming from the heat sink. Same as before. If I put my hand over the vent covering the heat sink it blocks the sound.
Thanks,
Malinda
onontuagin
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Posted January 31st, 2005 10:00
What does Dell tell you?dumb question, but the 280`s have a heatpipe on the CPU. These heatpipes are passive coolers and don`t have anything on them to unplug.
When you replaced it, was there a cooling-pad or heatsink compound on the CPU/heatpipe base?
If compound, could it be, that you didn`t put any, or not enough compound on the heatsink?
Are you 100% sure, that the noise is not coming from the case fan?
You could try to unplug the fan and listen, if the noise is still there. But only let the system run as short as possible.
One more question, when does this noise start? Directly on boot, or first when the system has been running a while?
regards
Ken
Message Edited by ken4711 on 01-31-2005 06:42 AM
onontuagin
13 Posts
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Posted January 31st, 2005 10:00
On the first system, we took the entire thing apart with help from the Dell tech. When the heat sink was unplugged the noise stopped. A new heat sink was put in. The sound continued. They sent a replacement system and it is doing the same thing. The fan is quiet. The noise is not as severe with the replacement system but it is still very present. I truly hate to send this system back as I've got a lot of business stuff on it and do remove it all and save it all is a hassle. But, I don't know if I can stand it much longer!!! It's a communist plot to drive me crazy.onontuagin
13 Posts
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Posted January 31st, 2005 11:00
I don't know anything about the computer. When the Dell tech was on the phone he had us unplug the heat sink, he called it. He also had us unplug other things. The componet (heat sink) was green, I think with a cover on the top that flips up. The noise didn't used to start until it had been running awhile but now it pretty much starts on start up.
Thanks
- Hi,have a look at t´his link:Is that the part Dell told you to replace/unplug?If so, left or right pic.ken
onontuagin
13 Posts
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Posted January 31st, 2005 15:00
It's the left pic!

tohj
10 Posts
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Posted January 31st, 2005 06:00
been there, still is, and no reply from Dell
TOHJ