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daddymart001
3 Posts
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15714
January 22nd, 2006 23:00
Dimension E510
My new Dimension E510 arrived two weeks ago. I was very excited about it since it was an upgrade from what I had before. Anyway since day one I've been have nothing but problems with it. Machine keeps freezing on me. Also some of the software's are not working properly. I've contacted Dell support several times and been told from bad software, to virus to know bad hard drive. My question is Which of the 3 is really the problem.
I'm very angry at this moment because I didn't expect this to happen this soon. I've not been able to play with the new machine. Besides this machine replaced a Gateway that I had for nearly six years and never had any problems with it.
Thanks
tommyo1954
1527 Posts
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Posted January 23rd, 2006 13:00
Message Edited by tommyo1954 on 08-07-200601:30 PM
shesagordie
12 Elder
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46017 Posts
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Posted January 24th, 2006 04:00
daddymart001You have 21 days from the packing slip/invoice date, to request a replacement unit. It is not unreasonable to expect a new computer to work correctly straight out of the box. You may have to be politely persistent about requesting the replacement.Bev.
daddymart001
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Posted January 25th, 2006 01:00
Well today Dell came in and replaced the hard drive. To make matters worst it was blank. I'm truly losing my patience with Tech Support. I've requested for my money back and they straight told me "NO". I could not believed when I heard it. I'll try again tomorrow when I cool a little. I'm very disappointed about this.daddymart001
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Posted January 25th, 2006 01:00
Tech support is a joke. They seem not to have any knowledge. It is very difficult to understand what they are saying (at least with the few I spken to so far). Oh, they "DO NOT" listen to your problems. It takes forever to get a hold of anybody on the phone. Same way if you try to chat.j_m_arnold
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Posted March 23rd, 2006 14:00
I just received a E510 last week and noticed that the pre-installed Dell software kills the processor and memory. If you received a Windows XP CD with your computer you can rebuild the machine without all the pre-installed software that is installed when they send you the system. Also, for a quick fix try this:
Go to Start, Run
Type msconfig and click OK.
Select the Startup Tab and click Disable All
Click Apply and OK then reboot.
This will eliminate all of the garbage software programs from starting up when you log in. You should notice a significant increase in performance.tommyo1954
1527 Posts
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Posted March 23rd, 2006 14:00
Message Edited by tommyo1954 on 08-07-200601:29 PM
NewDJ20
51 Posts
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Posted January 22nd, 2006 23:00