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Dimension 3000 doesn't recognize Sandisk Cruzer Flash Drive
My Dimension 3000 doesn't recognize my Sandisk Cruzer Micro 256MB flash drive. The device worked on my old WIn 98SSE pc, and still works on my wife's Dimension 2400. According to Sandisk, the device should work with XP's installed drivers (no special driver is needed). But when I try to install the device, the wizard can't find the driver. Device Manager lists the device under Other Devices, with a question mark and an explanation point. On my wife's pc, the device is listed under Disk Drives, and the Drivers tab lists 3 drivers, all of which are present on my pc.
- Oh, yes, believe me, I tried the Sandisk on all 6 USB ports. My other USB devices (mouse, digital camera, scanner) all work fine on any port. The thing is, I checked the drivers that the Sandisk uses on my wife's PC, and those drivers are present on mine. The system just can't find or recognize them. Thanks.
Steves1030
77 Posts
249
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Posted September 22nd, 2005 22:00
MRAM
I have the same problem with my Rio MP3 player and Dim3000, it will not work when plugged into any of the two frony USB ports, so I just leave the usb cable plugged in to one ot he rear ports, when I plug in my jump drive to the front ports it works perfectly.....go figure Dell !!!!
BigBrother
2 Intern
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4801 Posts
249
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Posted September 23rd, 2005 00:00
mram,
Have you tried to use your Sandisk Cruzer with the other USB devices disconnected from the system -- with the Sandisk Cruzer as the only USB device connected?
Steve
Lonewolf_m
101 Posts
249
0
Posted September 23rd, 2005 09:00
mram, your Dell has a USB 1.1 controller, your Sandisk Cruzer Micro 256MB flash drive is a USB 2.0 device.
NOTE: Please check any devices (USB) that your purchase, Dell cannot be held responsible for consumers purchasing a device that's not compatiable with their Dell computer. What you can do mram is buy yourself a USB2.0 pci card, install it and away you goooooooooooooooooooooooo. USB2.0 cards retail at CompUSA for $14.99.
@mram wrote:
@BigBrother wrote:
mram,
Have you tried to use your Sandisk Cruzer with the other USB devices disconnected from the system -- with the Sandisk Cruzer as the only USB device connected?
Steve
No, I haven't.. But what would that tell me?Since they all are on the same controller, it would tell you if the Cruzer is pulling too much juice for one thing, which I doubt, but it's worth checking.
@rickmktg wrote:
@mram wrote:
@BigBrother wrote:
mram,
Have you tried to use your Sandisk Cruzer with the other USB devices disconnected from the system -- with the Sandisk Cruzer as the only USB device connected?
Steve
No, I haven't.. But what would that tell me?Since they all are on the same controller, it would tell you if the Cruzer is pulling too much juice for one thing, which I doubt, but it's worth checking.
Ok, Thanks.BigBrother
2 Intern
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4801 Posts
70
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Posted September 23rd, 2005 22:00
mram,
What might be learned is whether there may be some conflict between your already connected USB devices, whether the total amount of power being drawn is more than the port can provide, among other possibilities. Reducing the working environment to the problem components helps isolate out any other factors which may be contributing to the issue.
Steve
BigBrother
2 Intern
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4801 Posts
249
0
Posted September 22nd, 2005 12:00
mram,
Do you have any other USB devices connected to your computer? Have you tried disconnecting any of these and then connecting the Sandisk Cruzer?
Steve