UNSOLVED
T
tempy00tempy
2 Posts
0
10810
July 20th, 2005 23:00
Audio Stutters Dell 8400 GeForce 6800
So my computer:
Dell 8400 (bought in April)
3.0 GHz
1 GHz (2x512 MB 400MHz DIMM)
160GB SATA drive
GeForce 6800 256MB (non-ultra version)
Intel modem.
I'm experiencing what seems to be the stuttering audio problem that people have identified in the forums already:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55964&view=by_date_ascending&page=1
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57089&query.id=435386#M57089
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56965
http://forums.us.dell.com/supportforums/board/message?board.id=dim_video&message.id=110479&query.id=441683#M110479
http://forums.us.dell.com/supportforums/board/message?board.id=dim_video&message.id=105820&view=by_date_ascending&page=3
I've found a number of different solutions that people have found to work.
1) Using the "Omega" drivers (did not work for me--my LCD panel doesn't support the default frequency)
2) Getting Dell to send another GeForce 6800 card (though I'm loathe to get a refurbished replacement for my seemingly new one--given that some report it didn't help).
3) Tweaking some the the PCI-e bus settings (I've yet to try this as it looks involved).
My basic question is can I switch to using a different sound card, and thus resolve the issue?
Thanks
Dell 8400 (bought in April)
3.0 GHz
1 GHz (2x512 MB 400MHz DIMM)
160GB SATA drive
GeForce 6800 256MB (non-ultra version)
Intel modem.
I'm experiencing what seems to be the stuttering audio problem that people have identified in the forums already:
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=55964&view=by_date_ascending&page=1
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=57089&query.id=435386#M57089
http://forums.us.dell.com/supportforums/board/message?board.id=dim_audio&message.id=56965
http://forums.us.dell.com/supportforums/board/message?board.id=dim_video&message.id=110479&query.id=441683#M110479
http://forums.us.dell.com/supportforums/board/message?board.id=dim_video&message.id=105820&view=by_date_ascending&page=3
I've found a number of different solutions that people have found to work.
1) Using the "Omega" drivers (did not work for me--my LCD panel doesn't support the default frequency)
2) Getting Dell to send another GeForce 6800 card (though I'm loathe to get a refurbished replacement for my seemingly new one--given that some report it didn't help).
3) Tweaking some the the PCI-e bus settings (I've yet to try this as it looks involved).
My basic question is can I switch to using a different sound card, and thus resolve the issue?
Thanks
tempy00tempy
2 Posts
204
0
Posted August 7th, 2005 14:00
Thanks for the advice. I tried the Omega drivers only to find that they default to a frequency not supports by my monitor (Dell e173fp), so I've had no luck with that.
The thing that really worries me is that with the 8400 phased out, I'm worried that neither Dell nor nVidia will come out with drivers that solve the problem.
Dell Techsupport runs me through the "reinstall the drivers", "Oh, we'll replace the motherboard" route.
:-/
richdock
7 Posts
204
0
Posted July 25th, 2005 19:00
hi,
i have an almost identical problem, ive managed to get mine to a workable state by using the omega 1.6177 drivers and reflashing my bios chip with the original A00 version. Now when i boot i have to turn off what is called NMI memory which im not totally sure what it is. i think its something to do with the dual channel ram. Anyway it doesnt seem to effect performance much and its the only way ive managed to get my machine to actually work for a sustained period of time. Noone seems to have an answer better than that as far as i can see and dell simply dont wanna know. They told me that if i ran a hardware scan and it came out fine it was my problem as the softeware they supply with the machine isnt covered by the warrenty. All i know is i wont be buying a dell again. Alienware next time! So let me know how you get on and if you find a better fix id love to hear about it!! No idea if using a different graphics card would help, was loathe to pay more good money on this machine!