anyone?

I've got the same card and the same issue - never did get an answer from Dell.

I believe it's a BIOS issue (your M17 probably has the required code to enable it) but as Dell don't seem interested in supporting it, I've just put up with it being missing as I'm not desperate for Bluetooth - it was just a card I happened to have in stock and wanted shot of the underperforming Dell one.

Oh..that sucks!

i will just get a bluetooth usb dongle

anyway thanks for answering

Hi Vincentology,

On your M17X R4, the LCD panel, contains both antennas for wifi and bluetooth, whereas the X51 system, only contains the antennas for the wifi card. Bluetooth is not an option on this system.

That's actually a suggested option for your system. You can check our bluetooth USB dongles on www.dell.com

Hi,

I wish I had Googled this thread instead of contacting @AlienwareTech

They advised me that this card would be fully supported and upon installation I noticed the Bluetooth wasn't working.

On the store when configuring the Alienware X51 there is an option for a Wifi/Bluetooth combo card, how is this possible?

Hello B Bot!

Actually the only card that will support Bluetooth will be the DW 1550 and yes, is listed on the Ailenware website.

Which wireless card did you bought?

Good day,

Can you buy this card separately? What makes it different that it will work unless they add another antenna on newer models?

I bought the same as the OP.

If you own the X51R2 (the model that is one the Alienware system right now) that wireless card should work fine, however if you own the previous version it might not work since we didn’t support Bluetooth on that one and the antenna is different.

Can the antenna be installed or should I just purchase a Bluetooth dongle?

Additionally can the DW1550 Dell WiFi card be bought separately anywhere? Can't seem to find it online.