It is a mess isn't it. I have posted about the problems in several Alienware section threads, and well as a long message about the problems and requesting help ... in the private Rockstar section. No official word from Dell yet.

It looks like some "migration" happened on 3/8/2012. Many files are now incorrectly described, dated, version-ed and even missing (or inaccessible). It's a shame because it used to be so nice and useful.

So far, all they are saying is "we are working on support.dell.com". They also tell me that if you find any errors on any Dell website page (whether it's Sales or Support) the best way to notify the team responsible for that page ... is to use the Feedback link at the top of that page.

Everyone ... please click and send them Feedback if you find the pages incorrect or unusable.

Look closely at the drivers for revision numbers.  What most likely happened is somebody updated the page and used a "local time" (YMMV on the name of the actual option) option instead of keeping the original dates.  It is a fairly common mistake with storing software on  configuration servers for development.  It tags things with the updated date even if they weren't truly updated, but rather moved, or some other trivial change.

Most of the Area 51/ Area 51 ALX drivers are ether wrong or missing.

So if we Bork our system  due to Dell's Ignorance will they send me a replacement for free.... :)

Anybody know if the drivers are back? trying to download the drivers for the Alienware Aurora and it tells me file not found. I have called and emailed dell but nothing. I took Telsa's advice and clicked on the feedback button as well. Its a complete mess and I need the Silicon integrated driver!! ahhhhhh!!!!!!!

So if we Bork our system  due to Dell's Ignorance will they send me a replacement for free.... :)

LOL  To be safe do not download anything from there unless you can be 100% sure its the right file. If you need command center go to the Aurora R4 downloads and get the 2.6.28.0 version. It's not the new version but it works. Don't go near the Area 51 BIOS...that A03 WILL brick your system. Don't use the chipset driver ether...go to intel and stay away from your resource CD. The ACC version on there WILL brick your system.

Just stay away from Dell downloads right now if you are not sure.

On the plus side Dell has had a Creative Labs SB Live driver in the Area 51 section for two years....Area 51's never came with a SB Live sound card Now they have the correct Creative Labs SB X-Fi Titanium driver listed.

On the plus side Dell has had a Creative Labs SB Live driver in the Area 51 section for two years....Area 51's never came with a SB Live sound card Now they have the correct Creative Labs SB X-Fi Titanium driver listed.

On the plus side Dell has had a Creative Labs SB Live driver in the Area 51 section for two years....Area 51's never came with a SB Live sound card Now they have the correct Creative Labs SB X-Fi Titanium driver listed.

I can't say if the file works but it has the right name. I think the names and versions are correct they just have the release dates wrong.

 Some files are also flat out missing from the server. BIOS A11 is one. Then you got the issue of the Area-51 showing far more files for download then the Area-51 ALX. Both systems are the same and use the same drivers. Up until this migration they used to list the same downloads for both.

Here is an example. If I search Area 51 I get one BIOS now which is the A10. If I search Area 51 ALX I also get the A10. If I use my service tag it takes me to the Area-51 ALX download page that has no BIOS for download. The Area 51 had BIOS A03,A07 and A08 showing and then A03,A08 and A10. Long as it keeps changing I guess there is hope, right?

It's wacky. Same thing is going on with other downloads. I also believe that this is not the reason the new Area 51 command center doesn't work. I think they fudged the installer on that one. Maybe with the system not being sold they didnt do the testing that was needed? At first I thought maybe it was out there listed under another Alienware system but I tried them all and none of them work.

Some files are also flat out missing from the server. BIOS A11 is one. Then you got the issue of the Area-51 showing far more files for download then the Area-51 ALX. Both systems are the same and use the same drivers. Up until this migration they used to list the same downloads for both.

Yes, many files are miss-linked ... therefore basically missing or inaccessible.

Yes, the way files are categorized by model ... used to be perfect, now it's messed up. Seeing the same for Aurora models.

Also, Previous Versions used to be linked together properly, now not. I think this is related to the Time-Stamp problems.

As a fail-safe, the old files were named properly. Have you noticed how cryptic the newly released filenames are?

Basically, many problems with the database. I was hoping we could notify Dell of the global problems, and they would fit it. HOWEVER, it appears they are just going to leave it the way it is, and individually ... go in and fix every little problem (one at a time). That will take months, and I think unless someone complains about every little problem, they won't get fixed. I don't think any Dell IT staff actually used (or ever will use) it, so they don't really know how nice it used to work, or even how it should work.

I'm trying to be careful what I say publicly about this (you've seen my Rockstar thread) but it's becoming increasingly more difficult.

If you need command center go to the Aurora R4 downloads and get the 2.6.28.0 version. It's not the new version but it works.

AW laptop hardware is even more unique across models. Think of the true "support condition" of all the discontinued Alienware laptops