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patricktpl

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patricktpl

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July 30th, 2015 13:00

Update of Alienware MX18 from windows 7 to windows 10 (unsatisfactory)

Hello all,

I updated my Alienware MX18 from Windows 7 to Windows 10.

Intel has no ready drivers for the Rapid Storage product and as a result the system is very very slow.

The boot is slow and after the boot the system grinds on the drive for more that 20 minutes.

The system will not do an orderly shutdown after installing windows 10.  It will reboot correctly but returns to the login screen every time a shutdown is requested.

I have wiped the disks and returned to my trusty and speedy Windows 7.

In my opinion, Windows 10 is not ready.

Regards

Patrick Lathrop

  • AndrewSi

    4 Apprentice

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    Posted July 30th, 2015 15:00

    The M18xR1 is almost 5 years old now.

    No windows 10 drivers for the M18xR1 are available from Dell and they NEVER will be.

    Dell tend to "dump" their customers with older machines, if it's not less than 12 months old, Dell aren't interested in updating drivers - It's been happening since the first Alienware computer was released by Dell.

    Windows 8 worked on a M18xR1 with minimal drivers mods, I'm reasonably sure you could use most of the windows 7 drivers in windows 10, if they don't work, right click on them and chance the file setting properties to "Run in windows 8 compatability mode" and "run as admin"

  • patricktpl

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    Posted July 30th, 2015 17:00

    Well thank you for your reply however understand that I am not at all "anti-dell" as you appear to be in your post.  The fact that Intel has no drivers ready for Windows 10 is not Dell's problem.

    My only concern with Dell is the listing of my system as available for upgrade.  This listing seems very premature to me as my experience with the upgrade was not at all positive. 

    I certainly do NOT want to do a clean install as this is not an upgrade.  It seems to me that Dell has problems with language clarity.  Their posts from their experts indicate a clean install is necessary.

    It would be far better for Dell to clearly indicate that their are problems with this upgrade and spare their customers the pain of trying to implement it.

    Regards

    Patrick Lathrop