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lljayceell
11 Posts
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2901
May 11th, 2011 12:00
Random Restarts on Startup for ALX after upgrade command center
I have Aurora ALX Windows 7. Bios A09.
I upgraded Alienware command center Version: 2.5.51.0 through the upgrade option within the program. Not sure what it upgraded to (assume latest version). Upgrade was successful. I have since restored my computer to old image before upgrade because it keeps having restarts on the startup.
For startup, the fans would rev up like normal, all the lights would come on after a while during the BIOS splash screen. Then during starting windows splash screen, the lights will go off except for flashing alien head. Sometimes it restarts and other times the lights come back on and windows starts.
Thanks
lljayceell
11 Posts
281
0
Posted May 11th, 2011 13:00
THANK YOU! So I did what you said and it works like normal again (well so far at least).
The only reason I tried to upgrade was because I thought it would help the issue where my computer returns from sleep and the fans would get loud and the sensors would read 0 C. I tried the auto/manual thing people talked about in the forum but that didn't work well for me. I'm just not going to put my computer to sleep anymore.
Anyways... thanks again!
Tesla1856
10 Wizard
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18086 Posts
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71947 Points
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Posted May 11th, 2011 12:00
Your MIO-Board is not programmed properly. You need to un-install and re-install CC.
DO NOT ever use the built-in Upgrade Option. Get the installer from support.dell.com for your tag number. You can install the last revision of v2.5.x if you want (looks like it was v2.5.52.0 A08).
If you instead install latest v2.6.x, it requires Dot Net 4.x Framework .
Several things changed between the two versions (some for better, some worse).
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