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Mts91

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14 years ago

M

Mts91

9 Posts

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23912

January 9th, 2013 08:00

M15x - Extremely Hot

Hey guys, Yesterday i was playing Far Cry 3 on my laptop and i realised it got quite hot, didn't really pay much attention to it but after a while the laptop automatically turned off. Tried turning it on again but nothing happened so i waited for a while before tying again and that seemed to work. Since Sunday evening (2 days ago) ive noticed the laptop getting quite hot especially the 2 vents at the back. I downloaded CPUID and GPU-Z, took screenshots of both and have attached the images. Bare in mind these temperatures were taken while just browsing the internet, the laptop had been on for about 30 minutes.


5428.Untitled.png

Also the fans seem to kick in within 10 minutes of turning the laptop on

Hope Ive given enough information

Thanks guys

  • Mts91

    9 Posts

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    Posted January 9th, 2013 09:00

    No i haven't will try that when i get my hands on some!

  • runamonk

    48 Posts

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    Posted January 9th, 2013 09:00

    Have you tried removing the bottom panel and blowing out the vents and fans with compressed air?

  • kiss4luna

    1 Rookie

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    54 Posts

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    Posted January 9th, 2013 09:00

    may be too much dust stuck in the radiators, or a total block out

    follow the official dell service manual for m15x(you can google it), clear the fans vents and radiators. that should solve this problem

  • NataliaatAW

    2 Intern

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    835 Posts

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    Posted January 9th, 2013 12:00

    Hi,

    Cleaning the vents is a good practice, also, here's an article with a few recommendations:

    Alienware Laptops: Computer overheats, shutdown when running intensive applications

  • Mts91

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    Posted January 12th, 2013 05:00

    I managed to get my hands on a can of compressed air. Cleaned out the vents but the heat still seems to be an issue.

    Any ideas on what else i can do?

  • Cenobitez

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    Posted January 12th, 2013 07:00

    This may sound like I'm treating you like a child, but you really would be amazed the number of people who make this mistake.

    Did you unscrew  the laptop base, and blow the dust out of the laptop, and the fans ? You may find you need to pick some big chunks of dust out with your hands, otherwise it ends up everywhere when the air hits it heh.

    On mine you have to unscrew the fans to clean them.

    If you didn't open the laptop, all you did was blow the dust and dirt INTO the laptop making it worse.

  • Mts91

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    Posted January 13th, 2013 11:00

    Thanks for the reply Cenobitez! Yeah i did that, unscrewed the fans and everythng but the temp was still quite high.

    I emailed the dell technical support team and they said it might be a heatsink issue. (for them to replace it, it will cost £130.. i dnt have that much money lying around as im a uni student)

    Was wondering where if there are any places where i can buy a heatsink?

    Thanks