UNSOLVED
Can't download drivers?
Why? I had to reformat after my hard drive died and now I have no working internet because it won't let me download the Broadcom 57XX driver for Area 51 systems. None of the drivers will download, they all give "file not found" errors.
Still not working. This is seriously unacceptable. I had trouble getting the files to download when I reformatted a month ago, and I paid way too much money on this system for Dell to simply abandon support whenever they feel like it.
When will the drivers be up again?
http://support.dell.com is completely down for me.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.Does anybody happen to know of another way to get the Broadcom internet adapter to function while we wait? I managed to locate the driver on my Resource DVD but it still doesn't work, just sits on "Identifying Network..." forever.
I had this problem the last time I reformatted but it randomly went away long enough for me to download like 70+ Windows updates and all the drivers on the Dell page, so no idea what fixed it.
The good news is support.dell.com is back up for me.
The bad news is that the file is still off-line or miss-linked (getting 404 error).
Actually, on my Aurora (X58 chipset like your Area-51 MB) ... I un-installed the "heavy" Dell supplied Broadcom driver suite and installed the basic Broadcom drivers from Windows Update. Problem is, you can't get them if your network card is down.
Let me see if there is something I can do here ...
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.X58 Chipset drivers should be first:
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.Thanks, got it on a disc. Will try again tomorrow. I didn't install the chipset first, does that mean I'm going to have to reformat again? Is that why the broadcom driver on the disc doesn't work?
Also, am I going to run into trouble with the activation limit on my OEM Win 7? I've already reformatted once and now have it installed on a temporary drive until a newer, better one arrives, so that's 3 installs in a short time frame. Everything else in the PC is still the same.
Windows 7 OEM doesn't have an activation limit as far as I know.
For the drivers on the Area 51 I use the ones direct from Broadcom. It uses the drivers for the 1698 model. www.broadcom.com/.../netlink_k57.php
benjack71
22 Posts
912
0
Posted March 9th, 2012 21:00
Same here, and when I finaly got into the drivers and support and used my service tag number, it has identified my pc from the service tag as an alienware area 51 ALX with Vista O/S. I have an Alienware Area 51 with windows 7, not an ALX. I finaly got it to download at a blistering 19kbs..My internet connection is fine I have triple checked it.