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J
JadeVelvet
7 Posts
0
1812
August 17th, 2016 14:00
Alienware M11x
When I press the on button on my Alienware M11x I get a screen that says the following:
"Windows failed to start. A recent hardware or software change might be the cause.
If Windows files have been damaged or configured incorrectly, Startup Repair can help diagnose and fix the problem, If power was interrupted during startup, choose Start Windows Normally.
(Use the arrow keys to highlight your choice.)
Launch Startup Repair (Recommended)
Start Windows Normally
and etc.
Either choice never reaches Windows loading. Selecting "Start Windows Normally" goes to black screen.
Is this a possible hard drive problem or something else? Any advice would much appreciated.
Thank you.
861
0
Posted November 8th, 2016 20:00
Sorry for not getting back sooner.
Here are my results.From the look of things, I need to replace the hard drive, right?
861
1
Posted November 8th, 2016 20:00
Yes, the hard drive has failed.
861
0
Posted November 8th, 2016 23:00
Thanks for such a quick reply ejn63.
I sort of figured that from the very beginning, but I wanted to make sure.
Thanks again.
861
1
Posted November 13th, 2016 05:00
Attempt Data Recovery as soon as possible:
http://dellwindowsreinstallationguide.com/data-recovery-using-fedora/
Then replace the damaged HDD it with a SSD and then clean install Windows 10:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
861
0
Posted November 15th, 2016 14:00
Thanks Philip. I'm working on it.
These are the 2 that I'm looking at right now:
https://www.amazon.com/dp/B00DSUTX3O/ref=psdc_1254762011_t1_B003UIZH02
https://www.amazon.com/dp/B00B99JU5M/ref=psdc_1254762011_t2_B003UIZH02
Either one of these seems pretty good.
- Kamilah861
0
Posted November 17th, 2016 10:00
I'm in the process of purchasing one of these.
Either one of these seems pretty good, right?
https://www.amazon.com/dp/B00DSUTX3O/ref=psdc_1254762011_t1_B003UIZH02
https://www.amazon.com/dp/B00B99JU5M/ref=psdc_1254762011_t2_B003UIZH02
- Kamilah
ejn63
11 Legend
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87469 Posts
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321256 Points
861
1
Posted August 17th, 2016 15:00
Run an extended diagnostic on the hard drive. F12 at powerup to get to the Dell diagnostics.