It's a shame that the software support isn't quite there. The build quality of the XPS 13 is awesome (and that thin bezel makes all other laptops look cheap and clunky). It's just too bad the software isn't quite there. Maybe that's what we get for using Ubuntu, or maybe that the XPS is a borderline consumer product in terms of classification is to blame. Or maybe, this machine is so bleeding edge that the code is too raw to work without a great deal of tweaking. Either way, the Latitude machines we use at work are much, much more robust.

Maybe it's a Developer Edition because we are helping Dell to develop Linux support?

Sad to see you leave (though I've only been here a short time). Best of luck in finding a suitable replacement.

It is a shame that Dell failed to fix their own mistake. Thank you for your detailed posts - they helped many people.

 I suppose that this highly miniaturized hardware, all manufactured overseas these days, is practically not repairable domestically. It either works for you or not. They better should have offered you to try the keyboards of other specimen.

I'm OK with being a guinea pig in order to improve things, as long as this is made clear (which I agree it wasn't). Also, it seems that shipping broadcom is just silly.

All in all, I'm willing to deal with it since Dell is one of the few big names to ship a laptop with Linux. The next step is making it work seamlessly. At least they did one step forwards though.

Just an FYI, I was seeing the phantom double key press every 2 or 3 minutes of typing and suddenly it's gone.  Unfortunately, the changes I made before resolving the issue weren't very scientific, so I'm not sure what fixed it.  My base system (while I was still having the issue) was as follows:

• Fresh install of 15.04
• Updated kernel to 4.1.1 (6/29 build, from kernel.ubuntu.com/.../v4.1.1-unstable)
• OEM Broadcom Wireless

Today, I received my new Intel 7265 card from Newegg, so I installed that.  As soon as the system booted up and I saw the card was working correctly, I went ahead and installed the 7/3 build of the 4.1.1 kernel and uninstalled all the broadcom junk.

I've been chatting in IRC, running some commands, and writing this post over the past couple of hours without any weird keyboard issues.  I'd have to assume the fix is not related to the wireless card, but rather the latest 4.1.1 build, but it's hard to be totally sure.  In any case, things are humming along well and I couldn't be happier with the new wireless hardware.

Might be some stuff to check out!

EDIT: I take it back.  It was great until I tried to type "going".  I almost literally can't type it without getting two 'n' characters.  I'm not sure why that sequence results in that issue, but it's very consistent.

Although the native resolution might be an overkill, the touchscreen can be useful. I use it to page through pdf papers turning the laptop 90 deg (using evince) - the page would occupy all the screen surface and paging is fast.

The Windows people also reported problems with the keyboard, in particular the space duplication. As for me, I either type slow on this small keyboard, or was lucky with the particular piece.

I decided to try the QHD Dell  sent me as a replacement and now i'm reconsidering. Haven't decided yet but I may keep it. The screen is basically unusable at itts  native 3200x1800 resolution but I run it at 1920x1200,which is the native resolution of my external m onitors, and one that the FHD doesn't support.  So  I can screen mirror at the exact same resolution, which is nice for how i work.  the battery life is a  bit shorter but doesn't yet  seem all that much shorter.

As you can see from this message, the keyboaard is still  absolutely terrible.  Worst keyboard I have ever typeed on, datingg  back to  my TRS-80 color computer.  This maachine has  BIOS A04 and  Ubuntu 15.04 loaded from scratch. It is definitely not fixed. As nice as this machine is otherwise, I don't think I can  live with this keyboaard,  which is a real shame becausee it's such a nice laptop and the keyboard issue seems to be software/firmware rather  than hardware.

Lots of f duplicate chars,  especially space but not limited to t hat. And the shift key sometimes doesn't take effect. Exactly like the keyboard on my other machine. Seems to be an inherent problem.  Couldd be  related to my typing speed, but eitther way it's a show stopper. When I type a message likee this with my external keyboard (which has Cherry Brown mechaniccal switches), it comes  out perfectly - no typos at all.

The bottom line: this machine simply isn't reliable enough. The keyboard is terrible and there are too many intermittent random problems like the touchpad freezing, graphics going wacky when you log off and back on, or suspend then wake, or try to use multiple simultaneous sessions. I've tried all kinds of configuration tweaks, different OSes and reinstalls, and none of them fix the problems.

I need a laptop that works reliably, the XPS-13 doesn't meet that requirement. I may revisit in 6-12 months to see if Dell has made any progress on this.

Agreed on everything here. I have the keyboard double fireing driving me nuts, but aparto from that there are many other little problems.

The keyboard issue is mor in my face though....

same thoughts here.

repeating characters and not working palmdetection never went away, even after installing 15.04.

dell: isn't there a way to make this work?

@Relevant,

thanks for your patience and support!

Barton