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Latitude 5490 keyboard issues (letters/numbers are missing while typing fast)
Hello,
Just got a new laptop (DELL Latiutde 5490) from company and it has exactly the same issue as described here:
This happens very often while repeating same keys, I found this string the best for testing: "e8e8e8e8e (... etc)" and it's always the letter missing after number (in this case it's usually missing "e" after typing "8").
Example of repeated "e8" typed very fast on keyboard: "e8e8e8e88e8e8e88e8e8e8e8e8e8e8e8e8e8e8e8e8e8e88e8e8e88e88e".
I've got everything up-to-date while writing this thread, BIOS 1.2.3 from 21/03/2018.
To be honest, this is unacceptable while programming and writing, especially while you're having a combination of letters and number in your password.
Best Regards.
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jphughan
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Posted May 4th, 2018 13:00
As you already found in the thread you linked, this problem also existed in other older systems like the Latitude xx80 models and even an XPS 13 model, and BIOS fixes have started to arrive for some affected systems, so hopefully Dell is able to do the same for the newer systems before too long. I have a 7480 myself and this drove me nuts because on a good day I can type 140 WPM, which meant I ran into this constantly, so I do feel your pain in the meantime until a fix arrives.