UNSOLVED
Hearing static pops while audio is playing
I have recently got a dell latitude e5550 for my birthday. When I play a game, watch youtube, or do anything that plays audio, the sound sounds very crackly with static pops and cust throughout the audio. I've tried using headphones, but that hasn't worked.
DELL-Cares
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Posted December 21st, 2019 14:00
Hello,
Thank you for reaching out to us. We will be happy to assist you. Please private message your system service tag or the express service code for us to get your system details.
Have you performed any trouble shooting steps so far?
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Posted December 24th, 2019 04:00
Hi, we are still waiting for the service tag.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice
DELL-Cares
Moderator
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27841 Posts
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739 Points
362
0
Posted December 21st, 2019 14:00
We will take care of this issue. Please private message your system service tag or the express service code, you will find it underneath the laptop.
Was there any changes made to the system before this issue occurred. What is the operating system version you have installed?
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice