UNSOLVED
Asset Tag no recognised on Latitude 5290 2 in 1
I have recently bought the tablet version of the 5290 second hand and even though its probably out of warranty or the warranty wont be able to be transferred I still like to add it to the "my products" list as its just easier for drivers and manuals etc But even though the detect my PC works and shows the correct model, when I try to add it to my products list it says "Products not found. There’s no match for the Service Tags that were entered. Please try again" any ideas?
Use vbscript.
Open notepad, copy it in, and save it as whatismytag.vbs
Set objWMIservice = GetObject("winmgmts:\\.\root\cimv2")
set colitems = objWMIservice.ExecQuery("Select * from Win32_BIOS",,48)
For each objitem in colitems
Wscript.echo "Dell Service Tag: " & objitem.serialnumber
NextOR
Open Admin Command Prompt and type
wmic bios get serialnumber
Mary G
6 Operator
•
20095 Posts
462
0
Posted May 11th, 2019 08:00
Asset tag is not the service tag. Service tag is 7 character alpha numerical designation.
Try this-- https://www.dell.com/support/article/us/en/04/sln268357/how-to-locate-system-service-tag-using-command-prompt?lang=en