I have a Dell Inspiron laptop that is unable to find the internal microphone. There is no input devices present in device manager even with "display disabled devices" and "display disconnected devices" on, and internal microphone is enabled in Bios settings. I have updated drivers and have the latest windows update.
Microphone was working perfectly a few days ago!! Any further ideas of troubleshooting?? I have tried all the common fixes
PC Model number? Always include the model number on any initial problem post.
Can't give you model specific assistance, but many times Windows updates will mess up the sound driver and cause many sound problems. First step is to reinstall the Dell sound driver for your specific model.
The Inspiron 5590 uses Realtek for PC sound. The Intel sound is only for HDMI audio.
We have seen a lot of sound problems caused by Windows updates. Reinstalling the model specific sound driver, Realtek for the 5590, cures the majority of problems.
Seems to me we're having a run on disappearing microphone drivers! In my case, a Inspiron 5491 2-in-1 laptop. This issue has cropped up since I last used the internal mic in a Zoom session about two weeks ago. Same discussion as elsewhere, does not show in the device manager to include viewing hidden devices.
I've updated the 5491 to current Dell patch levels. This includes a BIOS update. I've manually downloaded and re-installed the Realtek audio driver package. Verified Windows 10 Home is current on patches.
I am having the same problem and it is SO ANNOYING! I just did an update and now no mic. It's completely gone. I tried to download the Realtek driver again and it didn't work.
Disclaimer: I just created my account and didn't even think until after I clicked submit that my username would look like I work for Dell - my bad. I don't.
Anyways, I have the same issue. I just went to do a teleheath appointment and had to use my cellphone because my Inspiron 5491 2-in-1 can't find my microphone. . How has no one responded yet?
Pugal Enthiran
1 Message
3972
0
Posted June 18th, 2021 18:00
Dell 5590. I am also having the same issue. pls help on this one.
Update September 28, 2021 = A DELL-Cares agent setup service.