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Lokanath93

updated

8 years ago

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1013

May 31st, 2018 15:00

No bootable devices found

My laptop model is Inspiron 15 3567

laptop battery got low and when my friend try to restart it is showing dell support and my friend selected diagnosis and after long time it showed every thing is fine.

then when I enter exit it is restarting and again dell support page if I click continue it is looping same thing.

tried to change boot to restore default and saved and restarted then it is showing no bootable device and only shutdown option.

no clue what to do please help with this

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  • ejn63

    12 Elder

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    Posted May 31st, 2018 16:00

    Does system setup still recognize the hard drive?  F2 at powerup to check.
    While in there, ensure:

    1.  That UEFI mode is on - not legacy, and

    2.  That secure boot is on.

    Have you run an extended (several hour) diagnostic on the hard drive, or just the quick 10-15 minute test?

     

  • 899

    0

    Posted May 31st, 2018 19:00

    Extended only for around 5-6 hours

  • 897

    0

    Posted May 31st, 2018 19:00

    in boot sequence there is only one which as boot options taking file 

    EFI\Microsoft\Boot\bootmgfw.efi

    in drives I am able to see SATA-0 which is of 2tb